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Customer Service Representative

2 months ago

SaintAubinsurGaillon, Normandie, United States Lowes Foods Full time
Job Summary

We are seeking a highly skilled and friendly Guest Service Clerk to join our team at Lowes Foods. As a Guest Service Clerk, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and memorable experience in our store.


Key Responsibilities

1. Greet and thank every guest, offering a choice of bag type and performing other courtesy guidelines.


2. Properly bag guests' orders to prevent damage and ensure a smooth checkout process.


3. Work collaboratively with all co-workers and supervisors to achieve a high level of customer satisfaction.


4. Place guests' purchases in their grocery cart or hand bags to their vehicle, offering assistance as needed.


5. Perform price checks and relay any guest concerns to supervisors.


6. Retrieve carts from the parking lot and maintain a clean and organized store environment.


7. Clean and maintain the front end, break room, restrooms, lobby, and parking lot.


8. Clean garbage and debris from carts and baskets.


9. Perform other duties as assigned by management to ensure the smooth operation of the store.


Requirements

1. Friendly and outgoing personality with excellent communication skills.


2. Ability to work well with others and maintain a positive attitude in a fast-paced environment.


3. Ability to lift a minimum of 25 lbs. consistently and 50 lbs. occasionally.


4. Ability to stand for extended periods and retrieve and push shopping carts.


5. Effective communication and customer service skills to ensure a positive guest experience.


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