Customer Service Representative

2 weeks ago


SaintAubinsurGaillon, Normandie, United States United Telephone Company Full time

**Job Summary:**

United Telephone Company is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and providing timely support to our customers.

**Key Responsibilities:**

  • Respond to customer inquiries and resolve issues in a professional and courteous manner.
  • Provide product and service information to customers, including features, benefits, and usage instructions.
  • Process customer transactions, including orders, payments, and account changes.
  • Escalate complex issues to senior team members or management as needed.
  • Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction.

**Requirements:**

  • High school diploma or equivalent required.
  • 2+ years of customer service experience in a call center or retail environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet productivity standards.
  • Basic math skills and ability to handle cash and make change.

**What We Offer:**

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

**About United Telephone Company:**

United Telephone Company is a leading provider of telecommunications services in Middle Tennessee. We are committed to delivering exceptional customer experiences and providing innovative solutions to meet the evolving needs of our customers.



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