Business Account Executive

1 week ago

Louisville, Kentucky, United States Spectrum Full time
Job Summary

The Business Account Executive is responsible for selling primary and ancillary communications solutions to small and medium-sized businesses within a specified territory. Primary services include coax delivered Internet, video, and voice. Ancillary services include custom hosting, desktop security, data backup, data storage, toll-free, additional email addresses, static IPs, and more.

Key Responsibilities
  • Actively and consistently support all efforts to simplify and enhance the customer experience.
  • Place orders through order management software and work with the Account Coordinator to ensure that all necessary administrative work is accurate and submitted in a timely manner.
  • Hand off customer service and non-sales-related client inquiries to the Customer Service department and focus on selling.
  • Maintain accurate records of all sales and prospecting activities, including sales calls, presentations, closed sales, and follow-up activities within assigned territory.
  • Meet and exceed performance standards as defined by the department Standards of Performance (SOP) and the Spectrum Way Sales Model.
Requirements
  • Ability to read, write, speak, and understand English.
  • Knowledge of communications technologies and services, with an emphasis on telephone and Internet fundamentals.
  • Valid driver's license with a satisfactory driving record.
  • Bachelor's degree in business, marketing, or a related field, or equivalent experience.
Preferred Qualifications
  • Outside sales experience in a high-transaction, short-closing cycle model preferred; 3-5 years.
  • Business-to-business sales experience preferred.
  • Proven sales history of meeting or exceeding targets preferred.

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