Parts Department Manager

2 weeks ago

Quincy, Illinois, United States GTG Peterbilt Full time
Job Title: Parts Department Manager

GTG Peterbilt is seeking a highly skilled and experienced Parts Department Manager to oversee our Quincy, IL Parts Department. As a key member of our team, you will be responsible for coordinating counter and outside sales, shipping and receiving, selling, and distributing truck parts to customers at required levels of profitability.

Key Responsibilities:
  • Lead and mentor parts department staff, providing guidance and training to enhance their performance and ensure they meet company standards.
  • Monitor employee progress, conduct regular performance evaluations, and create development plans to address skill gaps.
  • Evaluate and set customer pricing, developing and adjusting pricing strategies in collaboration with Territory Managers and the Corporate Parts Buyer to remain competitive while ensuring profitability.
  • Manage customer relationships over the phone, via email, and in person, ensuring a high level of service and satisfaction.
  • Oversee the daily inventory procedures, working with the Inventory Operations Manager to ensure accurate stock levels and orderly inventory of parts.
  • Manage core and parts returns in coordination with the Corporate Parts Buyer to ensure efficient processing and accurate records.
  • Supervise the retail display area and warehouse, ensuring that parts are organized, displayed effectively, and readily accessible.
  • Work closely with the Service Manager to increase sales and profitability within the parts department.
  • Collaborate with the Truck Sales department to ensure that parts availability aligns with sales objectives.
  • Monitor and manage customer receivables, ensuring timely payments and resolving any issues that may arise.
Requirements:
  • 5 years of experience in a parts management role in the automotive or heavy equipment industry, preferred.
  • Proven experience in managing inventory, setting pricing, and leading a team.
  • Strong leadership and coaching abilities with a focus on employee development.
  • Excellent communication and interpersonal skills, with the ability to build and maintain strong customer relationships.
  • Proficient in inventory management systems and other relevant software.
Benefits:
  • Competitive salary and benefits package.
  • Medical, Dental & Vision insurance
  • PTO accrual begins at time of hire.
  • Eligibility for paid holidays at time of hire.
  • 401(k)
  • 401 (k) match

GTG Peterbilt is an equal opportunity employer.

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