VoIP Network Specialist

4 weeks ago


Atlanta, Georgia, United States Children's Healthcare of Atlanta Full time
Job Summary

Children's Healthcare of Atlanta is seeking a skilled VoIP Network Specialist to join our team. As a key member of our IT department, you will be responsible for installing, configuring, and maintaining our network components and infrastructure according to industry standards and best practices.

Key Responsibilities

Provides level 1/2 support and troubleshooting to resolve customers and network issues.
Participates in daily and after-hours on-call support for network operating needs.
Troubleshoots network problems and outages and schedules/implements patches, upgrades, hot fixes, and security configurations.

Requirements

2 years of experience in a technical support position supporting a Cisco Collaboration environment.
Knowledge of Cisco Unified Communications Manager, Cisco Unity Connection, and voice gateways.
Experience in traditional private branch exchange and voicemail system integration to a unified communications environment.

What We Offer

Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability, or any other characteristic covered by applicable law.

About Us

Children's Healthcare of Atlanta is one of the nation's leading children's hospitals. Our mission is to make kids better today and healthier tomorrow. We're committed to putting our employees first and creating a culture that values diversity, equity, and inclusion.

How to Apply

Interested candidates should submit their application through our website. We look forward to hearing from you
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