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Automotive Sales Development Agent
2 months ago
We are seeking a highly motivated and results-driven BDC Sales Agent to join our team at Oakes Kia. As a key member of our sales team, you will be responsible for driving sales growth and providing exceptional customer service.
Key Responsibilities- Customer Relationship Management (CRM): Maintain and update our CRM system with accurate lead and customer information, track interactions, and follow-up activities.
- Lead Nurturing: Develop and implement effective lead nurturing strategies to keep potential customers engaged and informed about our products and services.
- Appointment Setting: Schedule appointments and demos for the sales team with qualified leads, ensuring a seamless handoff.
- Market Research: Stay informed about industry trends, competitors, and customer needs to provide valuable insights to the sales and marketing teams.
- Sales Support: Collaborate with the sales team to provide administrative and research support, including preparing sales materials, reports, and presentations.
- Reporting: Generate regular reports on lead generation activities, conversion rates, and the effectiveness of various outreach methods.
- Customer Engagement: Maintain a positive and professional relationship with leads and customers, addressing their inquiries and concerns promptly and efficiently.
- At least one previous role based in customer service experience.
- Excellent teammate with a collaborative attitude and eagerness to improve.
- Prompt and courteous demeanor.
- Positive and hardworking personality.
- Strong computer skills.
- Valid driver's license.
Oakes Kia is a rapidly growing automotive group that values exceptional people who are passionate about delivering outstanding customer experiences. We offer mentorship, career growth opportunities, and a dynamic work environment that fosters innovation and teamwork.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
