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Client Support Specialist

2 months ago

Springfield, Massachusetts, United States Sevita Full time

About Sevita:
Sevita is a prominent provider of home and community-based specialized healthcare, dedicated to empowering individuals to lead fulfilling and independent lives. With over 50 years of experience, our team of 40,000 professionals is committed to enhancing the quality of care for the 50,000 individuals we serve.

Position Overview:
As a Case Manager, you will play a crucial role in delivering services to children, adolescents, and teens facing social, emotional, and behavioral challenges, as well as other complex needs. Your responsibilities will include:

  • Coordinating the development, assessment, and execution of personalized services and treatment plans.
  • Overseeing the quality of care provided to individuals and their families, ensuring compliance with all relevant regulations and contractual obligations.
  • Fostering relationships with families and external case managers to enhance service delivery.

Qualifications:
To be successful in this role, you should possess:

  • A Bachelor's degree in human services or a related field.
  • A minimum of one year of relevant experience working with individuals with intellectual and developmental disabilities or similar populations.
  • A valid driver's license, along with current vehicle registration and insurance.
  • Required state licensure and training, including CPR, First Aid, and Behavioral Intervention Techniques.
  • A reliable and compassionate demeanor, with a strong commitment to quality service delivery.

Why Work with Us?
Sevita offers a comprehensive benefits package for employees working 30 or more hours per week, including:

  • 401(k) plan with company matching.
  • Paid time off and holiday pay.
  • Opportunities for career development and advancement.

We are proud to be an equal opportunity employer, committed to creating a diverse and inclusive workplace.