Medical Support Specialist

3 weeks ago


Springfield, Massachusetts, United States Gandara Mental Health Center, Inc. Full time
Job Summary

We are seeking a Medical Assistant to provide paramedical, clerical, and administrative support to our Prescribers. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a strong attention to detail.

Key Responsibilities:

  • Running daily prior authorizations with pharmacy, by fax, and phone in a timely manner.
  • Providing customer service to clients, including scheduling/rescheduling/cancelling appointments, responding to inquiries, translations, and liaising between staff members.
  • Rendering billing services daily and filing documents in charts daily.
  • Providing prescribers' charts that coincide with appointments.
  • Escorting clients to and from the waiting area.
  • Collecting and providing lab results documentation to prescribers.
  • Supervising client urine specimen collection, ensuring the integrity of the chain of custody.
  • Communicating any facility, medical team, or other operational issues to the Floor Supervisor, Practice Manager, or other member of the Outpatient Services Division management team in a timely manner.
  • Reviewing prescriber and all voicemails, as assigned, and facilitating response within 2 business days.
  • Substituting temporarily for medical records, reception, front desk, intake, or other support portions, as assigned.

Why Work for Gandara:

Gandara Mental Health Center, Inc. offers a dynamic and supportive work environment, with opportunities for career growth and development. We are committed to providing high-quality care to our clients and are seeking a dedicated and compassionate Medical Assistant to join our team.

Benefits:

  • Retirement Plan 403(b)
  • Health, Dental, Vision, Pet, and Life Insurance
  • Paid vacations
  • Paid holidays
  • 8 discretionary days
  • Mileage Reimbursement

Additional Benefits:

  • Career Growth Opportunities
  • Culturally Diverse population
  • Student Loan Forgiveness Eligibility
  • Clinical Licensing Support

Equal Employment Opportunity:

Gandara Mental Health Center, Inc. is an equal employment opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.



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