Retail Sales and Operations Specialist

2 weeks ago


Fitchburg, Massachusetts, United States Salvation Army - ARC Full time
Job Overview

Position: The Retail Sales and Operations Specialist will engage in a diverse range of responsibilities within the retail and production environments. This role is essential in fostering a welcoming atmosphere and ensuring positive interactions with customers.

Key Responsibilities:

General Duties:

  1. Contribute to a friendly and inviting workplace while nurturing customer relationships.
  2. Support daily store operations as needed.
  3. Provide courteous and efficient service to all customers.
  4. Handle donations with care, ensuring respectful interactions with donors.
  5. Organize merchandise according to established categories and color schemes.
  6. Maintain adequate stock levels and ensure compliance with inventory management guidelines.
  7. Assist in the upkeep and general maintenance of store facilities.
  8. Promptly report any incidents of theft, customer grievances, injuries, or unsafe conditions to management.
  9. Keep work areas tidy and free from clutter.
  10. Adhere to operational guidelines as outlined in the organizational manual.
  11. This role will also support the work therapy program by modeling professional behavior and work ethics.
  12. Additional tasks may be assigned by supervisors based on operational needs.

Cashier/Sales Floor Responsibilities:

  1. Follow cash handling and security protocols related to register operations and financial reporting.
  2. Sort, price, and display merchandise as directed.
  3. Return fitting room items to their respective displays.
  4. Maintain merchandise presentation as instructed.
  5. Answer phone inquiries in a professional and friendly manner.

Sorting and Tagging Duties:

  1. Sort a minimum of 300 garments per hour by department.
  2. Assist in transporting donations to sorting areas as required.
  3. Support the hanging and organizing of merchandise.

Pricing Responsibilities:

  1. Price a minimum of 250 garments per hour based on style, quality, and condition.
  2. Maintain knowledge of brand values and merchandise pricing.

Merchandise Management:

  1. Efficiently place garments from production to sales areas, ensuring proper organization.
  2. Maintain the orderliness of clothing displays.
  3. Follow inventory rotation schedules.

Additional Areas of Responsibility:

  1. Sort and clean miscellaneous merchandise, ensuring fair pricing.
  2. Manage the sorting and pricing of shoes, accessories, and linens.
  3. Maintain cleanliness in all areas of the store, including donation processing.

Qualifications:

  1. Proficient in English for effective communication.
  2. Strong customer service skills.
  3. Able to follow instructions accurately.
  4. Capacity to stand for extended periods.
  5. Ability to lift up to 50 pounds.
Company Overview

Mission Statement: The Salvation Army is a global movement that operates as an evangelical branch of the Christian church. Its teachings are rooted in the Bible, driven by a commitment to serve humanity in the spirit of love and compassion.



  • Fitchburg, Massachusetts, United States Advantage Sales and Marketing, LLC Full time

    Job Summary:We are seeking a highly motivated and results-driven Retail Sales Specialist to join our team at Advantage Sales and Marketing, LLC. As a Retail Sales Specialist, you will be responsible for building relationships with store management, calling on customers, and managing your own territory.Key Responsibilities:Develop and maintain strong...


  • Fitchburg, Massachusetts, United States kite Full time

    Exciting Opportunity at Kite Sales AgencyKite is a forward-thinking sales agency that believes in the power of authentic conversations to drive results. We are dedicated to creating new customers for our clients and building strong relationships based on trust and honesty.**Job Summary:**Represent a Fortune 500 company in a retail setting, engaging customers...


  • Fitchburg, Massachusetts, United States Harbor Freight Tools Full time

    Job SummaryAs a Senior Retail Sales Associate at Harbor Freight Tools, you will be a valued member of a high-performing team who is empowered and equipped to excel in your role. You will understand the significance of your work and take pride in your contributions. This position is ideal for individuals who aspire to develop leadership skills and are...


  • Fitchburg, Massachusetts, United States Bridgestone America, Inc. Full time

    Position OverviewAs a vital member of our team, the Retail Salesperson plays a crucial role in addressing customer needs both in-person and over the phone. This position requires excellent communication skills to articulate warranty options, coordinate service times between technicians and customers, and promote our diverse range of products and services.Key...


  • Fitchburg, Massachusetts, United States Advantage Solutions Full time

    **Launch Your Sales Career with Advantage Solutions**We're seeking ambitious individuals to join our Retail Sales team, where you'll have the opportunity to build relationships with store management, connect with customers, and take ownership of your territory. If you're looking to start your sales career, we want to hear from you.**Key...


  • Fitchburg, Massachusetts, United States Family Dollar Full time

    Family Dollar, Inc - Join our team as a Retail Operations Supervisor. In this role, you will be responsible for overseeing the successful management of a retail outlet with a focus on:Staff Management: Recruiting, hiring, training, and nurturing a team of associates.Store Operations: Executing all opening and closing tasks efficiently.Merchandising:...


  • Fitchburg, Massachusetts, United States Travel Plaza Full time

    Job OverviewTravel Plaza is seeking a meticulous Receiving Operations Specialist who is reliable and detail-oriented. This is a full-time role that offers a comprehensive benefits package, including health insurance, a 401K plan with matching contributions, and paid time off.As a vital member of our team, you will contribute to our mission of providing...


  • Fitchburg, Massachusetts, United States Indigo Books & Music Full time

    **Job Summary**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers.**Key Responsibilities**Provide exceptional customer...


  • Fitchburg, Massachusetts, United States Bridgestone America, Inc. Full time

    Retail Customer AdvisorEmployee Type: Regular : Full timeLocation: Fitchburg, MATeam: RetailCompany OverviewBridgestone Retail Operations (BSRO), a division of Bridgestone Americas, employs over 22,000 individuals across North America. Operating more than 2,200 company-owned locations, including Firestone Complete Auto Care, Tires Plus, and Wheel Works, BSRO...


  • Fitchburg, Massachusetts, United States Travel Plaza Full time

    Job OverviewTravel Plaza is seeking a meticulous Receiving Operations Specialist who is reliable and detail-oriented. This is a full-time role that comes with a comprehensive benefits package, including health insurance, a 401K plan with matching contributions, and paid time off.If you thrive in a fast-paced environment and possess a strong attention to...


  • Fitchburg, Massachusetts, United States Arch Telecom Full time

    Retail Associate Manager Position OverviewAs a prominent T-Mobile Preferred Retailer, Arch Telecom has been a leader in the wireless retail sector since 1993, operating over 300 retail locations across the nation. Our commitment lies in delivering exceptional service and innovative wireless solutions to our valued customers.Key Responsibilities:Uphold the...


  • Fitchburg, Massachusetts, United States Petroleum Marketing Group, Inc. Full time

    Job Type: Full-time, Part-timeDescription:Petroleum Marketing Group, Inc. is seeking dedicated individuals to fill the role of Cash Handling Specialist. If you are reliable, detail-oriented, and possess a strong commitment to customer satisfaction, we would like to hear from you. Our focus is on delivering exceptional service that creates a positive...


  • Fitchburg, Massachusetts, United States Petroleum Marketing Group, Inc. Full time

    Job SummaryWe are seeking a reliable and detail-oriented Overnight Cashier to join our team at Petroleum Marketing Group, Inc. in Prince George, VA. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesOperate Cash Register: Process...


  • Fitchburg, Massachusetts, United States Petroleum Marketing Group, Inc. Full time

    Job Type: Full-time, Part-timePosition Overview: Petroleum Marketing Group, Inc. is seeking dedicated individuals who are reliable, precise, and have a strong commitment to customer service. If you are passionate about providing exceptional service and making a positive impact, we would like to hear from you. Our focus is on delivering an outstanding...

  • Operations Manager

    2 weeks ago


    Fitchburg, Massachusetts, United States Goldfish Swim School Full time

    Benefits: 401(k) 401(k) matching Dental insurance Free uniforms Health insurance Training & development Vision insurance Are you seeking a rewarding position where the work is enjoyable? Do you want to contribute to a meaningful cause while gaining valuable experience? Look into Goldfish Swim School, a rapidly expanding and award-winning franchise...


  • Fitchburg, Massachusetts, United States Arch Telecom Full time

    Become a Retail Associate ManagerAs a prominent T-Mobile Preferred Retailer, Arch Telecom has been a leader in the wireless industry since 1993, operating over 300 retail locations nationwide. Our commitment to excellence in customer service and innovative wireless solutions sets us apart in the market.Key Responsibilities:Uphold the T-Mobile brand and...


  • Fitchburg, Massachusetts, United States Petroleum Marketing Group, Inc. Full time

    Job TypeFull-time, Part-timePosition OverviewWe are seeking reliable and detail-oriented individuals to fill the role of Overnight Cashier at Petroleum Marketing Group, Inc. This position is essential for maintaining a welcoming environment and ensuring customer satisfaction during the night shift. Our team operates like a family, and we value growth and...


  • Fitchburg, Massachusetts, United States Ethos Cannabis Full time

    Job SummaryWe are seeking a detail-oriented and organized Warehouse Fulfillment Specialist to join our team at Ethos Cannabis. As a key member of our operations team, you will be responsible for processing and fulfilling orders, maintaining inventory levels, and ensuring the smooth flow of materials from intake to dispensaries.Key ResponsibilitiesFulfill...

  • Operations Manager

    1 week ago


    Fitchburg, Massachusetts, United States Goldfish Swim School Full time

    Benefits: 401(k) 401(k) matching Dental insurance Free uniforms Health insurance Training & development Vision insurance Are you seeking a rewarding position where you can enjoy your work? At Goldfish Swim School, we are a rapidly expanding, award-winning franchise that stands out from the crowd. Our mission is to transform lives by helping children achieve...


  • Fitchburg, Massachusetts, United States ARC3 GASES Inc Full time

    Company OverviewArc3 Gases, Inc. is a well-established, family-owned enterprise specializing in the manufacturing and distribution of industrial, medical, food and beverage, and specialty gases, along with welding supplies. With a robust presence across multiple states, we pride ourselves on our extensive retail and distribution network that allows us to...