Clinical Support Specialist

3 hours ago


Elk River Minnesota, United States Fairview Health Services Full time
{"title": "In Clinic Visit Facilitator", "description": "Supporting Patient Care

Fairview Health Services is seeking a skilled Clinical Support Specialist to join our team at the Elk River Clinic. This role is responsible for supporting in-person clinic visits and helping guide patients through the care experience.

Key Responsibilities:
  • Support patients through the care experience, ensuring a positive and efficient visit
  • Capture pertinent medical information from patients and detail it into the medical record
  • Assist with tasks that support the effectiveness and efficiency of the team, including scheduling and coordinating appointments
  • Prepare patients for their appointments, including communicating prior to their scheduled appointment to ensure medical records are collected and available
  • Support the patient connection to the provider for the visit and serve as a resource ensuring a positive patient/provider experience
Requirements:
  • At least 1 year of customer service experience
  • Proficient with technology, including computer hardware and programs, and smart devices such as phones or tablets
  • Preferred qualifications include current nursing, medical, social work, psychology, or pharmacy student, or successful completion of a NA, EMT, or HUC program

We are looking for a team member who is able to adjust their approach of care depending on the developmental and cultural needs of the populations being served. If you are a detail-oriented and organized individual with excellent communication skills, we encourage you to apply for this role.

", "lang_code": "en-US"}

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