Clinical Support Specialist
3 hours ago
Fairview Health Services is seeking a skilled Clinical Support Specialist to join our team at the Elk River Clinic. This role is responsible for supporting in-person clinic visits and helping guide patients through the care experience.
Key Responsibilities:- Support patients through the care experience, ensuring a positive and efficient visit
- Capture pertinent medical information from patients and detail it into the medical record
- Assist with tasks that support the effectiveness and efficiency of the team, including scheduling and coordinating appointments
- Prepare patients for their appointments, including communicating prior to their scheduled appointment to ensure medical records are collected and available
- Support the patient connection to the provider for the visit and serve as a resource ensuring a positive patient/provider experience
- At least 1 year of customer service experience
- Proficient with technology, including computer hardware and programs, and smart devices such as phones or tablets
- Preferred qualifications include current nursing, medical, social work, psychology, or pharmacy student, or successful completion of a NA, EMT, or HUC program
We are looking for a team member who is able to adjust their approach of care depending on the developmental and cultural needs of the populations being served. If you are a detail-oriented and organized individual with excellent communication skills, we encourage you to apply for this role.
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