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Clinical Support Specialist
2 months ago
We are seeking a skilled Clinical Support Specialist to join our team at Fairview Health Services. This role is responsible for supporting in-person clinic visits and ensuring a positive patient experience.
Responsibilities- Prepare patients for appointments by collecting and detailing pertinent information, including medical records and health questionnaires.
- Assist in the rooming process by collecting and documenting vital signs and medication information.
- Support patients in connecting with their healthcare providers and ensure a smooth visit experience.
- Complete visit wrap-up and provide patients with after-visit summaries, including recommendations for follow-up care.
- Communicate effectively with patients, providers, and care teams, demonstrating comfort with technology and virtual communication tools.
- At least 1 year of customer service experience.
- Proficient with technology, including computer hardware and software, and smart devices.
- Preferred qualifications include current nursing, medical, social work, psychology, or pharmacy students, or successful completion of NA, EMT, or HUC programs.
We value candidates who are adaptable, innovative, and committed to improving the patient experience. If you are a motivated and detail-oriented individual with a passion for healthcare, we encourage you to apply for this exciting opportunity.
