Concierge

7 days ago


Austin, Texas, United States Worth Ross Management Co Inc Full time
Job Summary

We are seeking a highly motivated and customer-focused Concierge to join our team at Worth Ross Management Company. As a Concierge, you will be the first point of contact for residents, guests, and vendors, providing exceptional service and ensuring a seamless experience.

Key Responsibilities
  • Provide exceptional customer service to residents, guests, and vendors
  • Control access to the building and manage guest and vendor check-in
  • Assist residents with scheduling access for authorized vendors
  • Maintain resident and guest privacy and confidentiality
  • Respond to emergencies promptly and effectively
  • Enhance department and organizational reputation by accepting ownership for accomplishing new and different requests
Requirements
  • High school diploma or equivalent
  • Ability to lift 30-50lbs
  • Standing, sitting, and walking
  • Ability to work at a personal computer and talk on the phone for extended periods
  • Ability to quickly and easily navigate the building
Benefits
  • Medical
  • Dental
  • Vision
  • Short term disability (STD)
  • Long term disability (LTD)
  • Employee assistance program (EAP)
  • Identity theft protection
  • Pet insurance
  • Retirement
  • Paid Time Off (PTO)

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