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Homebuyer Concierge

2 months ago


Austin, Texas, United States Lennar Homes Full time
About the Role

We are seeking a highly organized and detail-oriented Homebuyer Concierge to join our Sales and Marketing team at Lennar Homes. As a key member of our team, you will be responsible for providing exceptional customer service to our homebuyers, ensuring a seamless transaction experience from escrow opening to closing.

Key Responsibilities
  • Manage transactions and provide updates to homebuyers, ensuring timely and accurate communication.
  • Facilitate all Salesforce Purchase Agreement Milestones, ensuring compliance and successful closings.
  • Ensure sales files and documents are complete, compliant, and accurate, ensuring successful closings.
  • Assist in administrative tasks and provide backup for New Home Consultants as needed.
  • Communicate with customers and provide photo updates along their journey.
Requirements
  • Preferably one year of experience supporting a real estate sales team.
  • High School Diploma or GED required; Bachelor's Degree preferred.
  • Must have a valid Driver's License and auto insurance; Real Estate License preferred.
  • Proficient in Microsoft Office Suite, high-level customer service skills, organizational skills, and excellent verbal and written communication skills.
  • Ability to adapt quickly in a fast-paced environment with attention to detail.
What We Offer
  • Comprehensive medical, dental, and vision benefits.
  • Flexible Spending Accounts, Health Savings Accounts, Health Reimbursement Accounts, and Commuter Savings Accounts.
  • Vacation – up to 3 weeks of vacation per year upon hire.
  • Holidays, sick leave, and personal days.
  • Everyone's Included Day – We offer one paid day each year to celebrate, engage, in, and/or observe a cause that is meaningful to you.
  • 401(k) savings plan with immediate vesting and 100% company match up to 5% of eligible pay.
  • Paid maternity and bonding leave.
  • New hire referral bonus program.
  • Associate Assistance Plan.
  • Lennar Education Assistance Program (LEAP) – Provides Student Loan Repayment Assistance.
  • Associate Discount Program through Perks at Work.
  • Associate Home Purchase Program.
  • If enrolled in a Lennar medical plan, you can earn additional money in well-being rewards for a variety of wellness activities.
Physical and Office/ Site Presence Requirements

Regular, in-person attendance at Company communities/job sites and offices during regular work hours is an essential function of this job. This is a primarily sedentary office position which requires the ability to occasionally bend, stoop, reach, lift, move, and carry office supplies and materials weighing at least 25 pounds or less. Finger dexterity is required to operate computer keyboard, calculator, and telephone equipment. May operate a motor vehicle.

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.