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Health Concierge Specialist
2 months ago
As a Health Concierge at CVS Health, you will serve as a single point of contact for plan sponsors, members, and providers, providing timely and accurate information to resolve issues and answer questions. Your role will involve:
Key Responsibilities:- Providing education to members to support them in managing their health
- Responding quickly to meet customer needs and resolve problems while avoiding over-committing
- Identifying member needs beyond the initial inquiry and providing relevant information
- Collaborating with internal stakeholders to ensure seamless service delivery
At CVS Health, we are committed to delivering exceptional customer service and supporting the well-being of our members. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.