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Health Concierge Specialist

2 months ago


Austin, Texas, United States CVS Health Full time
Health Concierge Role at CVS Health

As a Health Concierge at CVS Health, you will serve as a single point of contact for plan sponsors, members, and providers, providing timely and accurate information to resolve issues and answer questions. Your role will involve:

Key Responsibilities:
  • Providing education to members to support them in managing their health
  • Responding quickly to meet customer needs and resolve problems while avoiding over-committing
  • Identifying member needs beyond the initial inquiry and providing relevant information
  • Collaborating with internal stakeholders to ensure seamless service delivery

At CVS Health, we are committed to delivering exceptional customer service and supporting the well-being of our members. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.