Food Service Operations Manager

2 weeks ago


Medford, Oregon, United States Jack in the Box Full time

Position Overview:

The Food Service Operations Manager is responsible for overseeing the comprehensive management of a Jack in the Box establishment. This role demands a strategic approach to daily operations while ensuring adherence to the Service Profit Chain (SPC) and Brand Promise.

Key Responsibilities:

  • Internal Service: Recruit, select, train, and evaluate restaurant personnel to ensure a high standard of service. Implement training systems for staff and identify potential candidates for leadership roles.
  • External Service: Supervise daily operations to maintain excellence in performance. Guarantee an outstanding guest experience by ensuring that the team delivers exceptional service and food quality, in line with company standards.
  • Operational Analysis: Utilize management tools to assess operational and financial performance, focusing on enhancing sales and profitability through effective execution of the Service Profit Chain.

Qualifications:

  • Minimum of 3 years of experience in managing a service-oriented business with full P&L responsibility.
  • Possession of an Associate's or Bachelor's degree is preferred.
  • Strong communication skills, with the ability to manage conflicts and foster a positive work environment.
  • Proficient in computer applications and able to analyze business data effectively.

Physical Requirements:

Ability to stand and walk for the majority of the shift, operate restaurant equipment, and perform tasks requiring mobility throughout the establishment.

Jack in the Box, Inc. is committed to providing reasonable accommodations to qualified individuals with disabilities to ensure equal employment opportunities.



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