Assistant Manager

1 week ago


Medford, Oregon, United States CASCADES COFFEE LLC Full time
Job Overview

CASCADES COFFEE LLC is seeking a highly skilled Assistant Manager to oversee the day-to-day operations of our coffee house. As a key member of our management team, you will be responsible for ensuring the smooth operation of the restaurant during your shift.

Key Responsibilities
  • Team Leadership: Train and manage employees, assign duties, and provide guidance to ensure excellent customer service.
  • Operational Excellence: Create employee schedules, supervise staff, and maintain a clean and safe work environment.
  • Guest Experience: Lead the team in providing exceptional guest service, resolve complaints in a professional manner, and ensure a positive dining experience.
  • Inventory Management: Maintain accurate inventory levels, reorder supplies as needed, and ensure efficient use of resources.
  • Reporting and Analysis: Provide sales and productivity reports to upper management, analyzing trends and making recommendations for improvement.
Requirements
  • Education: High school diploma or equivalent.
  • Experience: Previous food service experience, preferably in a management role.
  • Skills: Excellent leadership, communication, and problem-solving skills, with the ability to remain calm under pressure.

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