Healthcare Services Coordinator
4 weeks ago
Job Overview
Williamson Health, a prominent healthcare provider in the South, is dedicated to delivering exceptional medical services through its various facilities, including a 203-bed hospital and numerous specialized clinics. Our organization prides itself on offering a wide range of inpatient and outpatient services, supported by a diverse team of over 825 healthcare professionals across more than 70 specialties.
Core Values
At Williamson Health, we emphasize a culture of respect, compassion, and integrity. We are committed to fostering an inclusive environment that values diversity and encourages innovation, creativity, and collaboration among our staff. Our mission is to provide world-class care to the residents of Williamson County and beyond, ensuring that every individual feels valued and supported.
Benefits
We offer a comprehensive benefits package designed to support your physical, financial, and emotional well-being, including:
• Medical, Dental, and Vision coverage
• Paid Time Off (PTO)
• Retirement Matching options
• Tuition Reimbursement programs
• Employee Discount initiatives
• Flexible Spending Accounts (FSA)
• Identity Theft Protection services
• Legal Assistance
Position Summary
The Patient Services Specialist plays a crucial role in the administrative operations of the Bone and Joint Institute of Tennessee. This position involves managing patient appointments, maintaining accurate records, and delivering exceptional customer service to ensure a seamless experience for our patients.
Qualifications
• Education: High School diploma or equivalent required.
• Experience: Minimum of one year in a medical office setting with strong communication skills.
• Skills: Proficient in the use of office equipment, including computers, printers, and telecommunication devices.
Work Environment
This role is primarily office-based, requiring the ability to sit, stand, and communicate effectively in both verbal and written forms. Physical tasks may include reaching, operating a computer, and following instructions.
Performance Expectations
• Schedule patient appointments accurately using designated software.
• Maintain up-to-date patient information and records.
• Provide basic medical information under physician guidance.
• Ensure compliance with HIPAA regulations and inform patients of office policy changes.
• Verify patient insurance details and eligibility as needed.
• Maintain effective communication with all team members.
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