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Healthcare Outreach Coordinator
2 months ago
Company Overview:
Ethos Risk Services stands as a premier provider in the realm of insurance claims investigation and medical oversight. Our commitment lies in delivering superior data that enhances decision-making processes for our clients. We pride ourselves on being innovators in our industry, fueled by a dedicated team that is passionate about offering outstanding services.
About EthosPLUS: EthosPLUS represents an elite extension of our foundational services, catering to our esteemed clientele with a focus on intricate investigation cases. This high-performing unit specializes in complex litigations, claims inquiries, and urgent scenarios that demand meticulous attention to detail and swift delivery.
Role Summary: We are in search of a full-time Healthcare Outreach Coordinator (REMOTE) to become a vital part of our energetic team. The Healthcare Outreach Coordinator will engage with medical establishments such as hospitals, clinics, and pharmacies. This role involves representing insurance providers and requires a professional demeanor. The primary objective is to gather pertinent information related to ongoing insurance claims or investigations. Additionally, this individual will be tasked with collecting records from various medical facilities to compile a comprehensive medical history of claimants.
Key Responsibilities:
- Initiate phone communications on behalf of insurance providers to medical establishments to confirm service dates.
- Acquire records from medical facilities.
- Document all collected information into detailed reports.
- Provide regular updates to clients regarding the status of their files.
- Perform additional tasks as required.
Qualifications:
- Experience: No prior experience necessary; however, experience in call centers or medical insurance-related fields is advantageous.
- Education: A High School Diploma is required; a Bachelor's Degree is preferred.
- Skills: Strong organizational abilities, effective time management, excellent phone and interpersonal skills, proficiency in Microsoft Office.
Working Environment:
- This role is remote (US) and necessitates an office-like setting with stable temperatures.
- Involves prolonged periods of sitting.
- Regular use of a computer and other office equipment, such as calculators and printers. Frequent communication via telephone and in-person interactions with clients, customers, and colleagues.
Ethos Risk Services is an equal opportunity employer and does not discriminate based on religious creed, sex, national origin, race, veteran status, disability, age, marital status, color, sexual orientation, or any other characteristic protected by law.
Job Posted by ApplicantPro