Park Operations Manager
2 months ago
We are seeking a highly skilled and experienced Park Operations Manager to join our team at KIDS EMPIRE. As a key member of our management team, you will be responsible for overseeing the daily operations of our park, ensuring that our guests have a safe, enjoyable, and efficient experience.
Key Responsibilities- Supervise Staff: Lead and manage a team of employees to ensure they meet job requirements and production goals.
- Implement Operational Procedures: Develop and implement effective operational procedures to ensure the smooth running of the park.
- Uphold Customer Service Standards: Ensure that all guests receive exceptional customer service, addressing complaints and answering questions in a professional and courteous manner.
- Manage Schedules: Coordinate and manage employee schedules, ensuring that the park is adequately staffed at all times.
- Maintain Park Safety and Cleanliness: Ensure that the park is safe and clean, monitoring guest adherence to rules and regulations.
- Coordinate Events: Plan and coordinate family events and activities, ensuring that they are enjoyable and safe for all guests.
- High School Diploma or Equivalent: Required.
- Availability to Work Weekends and Holidays: Must be available to work weekends and holidays as required.
- Experience Working with Children: Previous experience working with children is essential.
- Proficient with iPad: Must be proficient with using an iPad for operational purposes.
- Excellent Communication and Customer Service Skills: Excellent communication and customer service skills are required to ensure that all guests receive exceptional service.
- Leadership and Organizational Abilities: Strong leadership and organizational abilities are necessary to manage a team and ensure the smooth running of the park.
- Quick Decision-Making: Must be able to make quick decisions in fast-paced environments.
- Commitment to Safety and Emergency Preparedness: A commitment to safety and emergency preparedness is essential to ensure the well-being of all guests and employees.
- Ability to Work Independently and in a Team: Must be able to work independently and as part of a team to achieve goals and objectives.
- Read and Write in English: Must be able to read and write in English.
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Park Operations Manager
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Pasadena, California, United States KIDS EMPIRE Full timeAbout the RoleWe are seeking a highly skilled and experienced Park Operations Manager to join our team at KIDS EMPIRE. As a key member of our management team, you will be responsible for overseeing the daily operations of our park, ensuring that our guests have a safe, enjoyable, and efficient experience.Key ResponsibilitiesSupervise Staff: Lead and manage a...
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