Clinical Operations Manager
3 weeks ago
NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education.
As a Clinical Operations Manager, you will be responsible for coordinating the service operations of clinic exam areas at the Cancer Center by developing and monitoring operational performance criteria and introducing interventions required to ensure that levels of operational performance achieve the goals and strategic plan of the Cancer Center and Medical Center.
Key Responsibilities:
- Recommends staffing, trains/orients, and assigns staff.
- Provides leadership and direction to facilitate optimal standards of performance, evaluates performance, and makes recommendations for personnel actions.
- Ensures staff empowerment and customer satisfaction.
- Consults and informs Cancer Center Coordinator of problems related to the operation of departments; recommends changes in policies to carry out Cancer Center/Medical Center objectives.
- Provides leadership, management of assigned staff and programs.
- Provides assistance to subordinates and colleagues in establishing department philosophy/objectives and policies and procedures.
- Provides and maintains effective, collaborative communications with the Cancer Center management team, staff, medical staff, Medical Center, and community at large.
- Facilitates management & staff participation in Cancer Center operations and NYU programs.
- Ensures the efficient, economic, performance of all departments with operational responsibilities.
- Insures quality and performance of operational functions achieve desired outcomes and goals as well as meeting all compliance and regulatory requirements.
Requirements:
- Bachelor's degree with a minimum of 2 years or relevant experience.
- Knowledge of business, financial, service line, and insurance requirements affecting clinical services typically associated with a management-level position.
- Knowledge of research, medical, and business ethics typically associated with a management-level position.
- Ability to communicate and collaborate with the corporate management team, corporate administrators, physicians, and hospital and medical center personnel.
- Word processing, Power Point, and Database computer skills, sufficient to develop reports, spreadsheets, and multi-media presentations typically associated with management-level responsibilities.
- Five years of hospital or clinic administrative or operations experience required with at least 3 years of supervisory/managerial experience.
- Master's Degree in Business or health administration-related discipline preferred.
- Experience working in an Oncology, Hematology, or Ambulatory Care environment preferred.
NYU Langone Health provides its staff with far more than just a place to work.
NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment.
All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information, or any other factor which cannot lawfully be used as a basis for an employment decision.
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