Transportation Operations Manager

6 days ago

Columbus, Ohio, United States ODW Logistics Full time

**Job Summary:**

ODW Logistics is seeking a highly skilled Transportation Supervisor to join our team. As a key member of our operations team, you will be responsible for dispatching and supervising drivers in a multi-function operation.

**Key Responsibilities:**

  • Balance multiple priorities, including customer service, driver management, dispatch, order entry, and problem resolution.
  • Promote the organizational values of Respect, Trust, Team, Opportunity, and the operating philosophy of Safety, Customers, Operations, People, and Execution (SCOPE).
  • Demonstrate safety consciousness at all times and report safety questions/concerns.
  • Maintain a clean working environment and support site quality management system.
  • Perform driver scheduling, dispatching, and load planning duties for company local, city, and spotting drivers.
  • Act as the front-line supervisor for operational and customer service problem resolution reporting.
  • Protect the accuracy, integrity, and salability of Dist-Trans Co. while abiding by standard operating procedures.
  • Provide weekly key performance metrics to management.
  • Work with customers directly on load tender acceptance and load coverage.
  • Complete all order entry for daily dispatch.
  • Assist in the management of the driving force and assets.
  • Assist the Operations Manager on various tasks as needed.
  • Maintain a positive rapport with Drivers, Customers, and internal management.
  • Attend customer meetings to review metrics and operations when required.
  • Ability to work the hours necessary to cover operations and maintain a high level of customer service.

**Requirements:**

  • Bachelor's Degree in Business Administration with a concentration in Logistics or Supply Chain or another comparable degree (Preferred).
  • 3 years or more of relevant experience, without a degree will be considered.
  • Proficient knowledge of the Microsoft Office Suite, with an emphasis on Excel is required.
  • Experience operating within the TMS Suites and Samsara, or similar systems, is highly preferred.
  • Prior experience managing a local fleet team is preferred.
  • Excellent verbal, written, interpersonal, and presentation skills; ability to effectively present information and respond to questions from clients, managers, teammates, and prospective customers.
  • Ability to multitask, provide root cause analysis, and make sound operational decisions.
  • Excellent time management skills and prior experience with project management.
  • Prior experience supervising or managing people is a plus.

**Benefits:**

  • Medical, Dental, Vision, Life insurance, Matching 401k, paid holidays and vacations.

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