Receptionist for Pet Care Services
2 weeks ago
Are you passionate about providing exceptional service in a lively environment? Dogtopia of Downtown Ft Lauderdale is seeking a motivated and organized individual to take on the role of Front Desk Associate. This position is perfect for someone who enjoys interacting with pets and their owners, ensuring a welcoming atmosphere for all.
What We Provide:
- Opportunity to bring your dog to work
- Training in dog care and behavior
- Supportive team culture across multiple locations
- Career advancement opportunities based on performance
- Access to additional certification programs
- Competitive pay with flexible scheduling
- Development of essential skills in customer service and teamwork
Key Responsibilities:
- Perform data entry and maintain accurate records
- Create and manage Pet Parent profiles
- Greet all visitors with enthusiasm and professionalism
- Familiarize yourself with our retail offerings
- Embrace our core values as Dogtopians, including loyalty, safety, and a commitment to excellence
Maintain a Clean and Safe Environment:
- Ensure a tidy and hygienic workspace for our furry guests
- Oversee and adhere to cleaning schedules and safety protocols
- Manage inventory of cleaning and pet care supplies
- Address any behavioral concerns with dogs proactively
Customer Service Excellence:
- Keep the Front Desk area organized and presentable
- Set a positive example for the team in customer interactions
- Respond to inquiries from pet parents promptly
- Aim for outstanding customer feedback and satisfaction
As a Front Desk Associate, you will play a vital role in ensuring that our customers and their pets have an exceptional experience at Dogtopia. Your dedication to service and teamwork will help us maintain our high standards and foster a loving environment for all.
Job Types: Full-time, Part-time
Work Location: In-person
We utilize eVerify to confirm U.S. employment eligibility.
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