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Bilingual Receptionist and Scheduler

2 months ago

Fort Lauderdale, Florida, United States MySpot Full time
Position Overview

MySpot is actively searching for a Bilingual Receptionist and Scheduler. This role presents a fulfilling opportunity to be part of a compassionate team dedicated to enhancing the lives of our clients and their families.

ROLE SUMMARY:

We are looking for a reliable and enthusiastic BILINGUAL (Spanish/English or English/Creole) individual to serve as the receptionist and patient scheduler. The ideal candidate will embody the values of integrity and dedication while managing front desk operations and scheduling tasks.

Key Responsibilities:

  • Maintain a welcoming environment at the front desk.
  • Assist patients by answering inquiries related to insurance and scheduling.
  • Handle incoming calls and emails, providing assistance to patients and potential clients.
  • Schedule appointments for consultations, procedures, and visits with healthcare professionals.
  • Coordinate with medical staff regarding patient schedules and any necessary adjustments.
  • Manage new patient intakes efficiently.
  • Verify insurance eligibility for patients.
  • Send referral requests and other medical documentation as needed.
  • Organize and manage provider schedules.
  • Address and resolve any scheduling conflicts that may arise.

Essential Skills:

  • Bilingual proficiency in English/Spanish or English/Creole.
  • Strong customer service orientation.
  • Excellent communication and organizational abilities.
  • Able to thrive in a fast-paced work environment.
  • Highly organized and detail-oriented.

In addition to a competitive hourly wage, we provide a comprehensive benefits package that includes medical, dental, vision, life, and disability insurance, along with generous paid time off and 401(K) options.

MySpot is committed to creating a diverse environment and is proud to be an equal opportunity employer. We welcome applicants from all backgrounds and experiences.