Financial Operations Specialist

2 days ago


Springfield, Missouri, United States Expedia Partner Solutions Full time
About the Role

We are seeking a highly motivated and organized Financial Operations Specialist to join our team at Expedia Group. As a key member of our financial operations team, you will play a critical role in ensuring the smooth recovery of funds from our valued partners and suppliers.

Key Responsibilities:

  • Build and maintain relationships with our partners to collect their debt, primarily through phone calls, but also via email or chat.
  • Collaborate with internal and external stakeholders to improve processes and meet departmental expectations, deadlines, and targets.
  • Effectively communicate with external customers and partners to resolve invoice disputes and queries.
  • Persuade clients to switch to our preferred payment methods.
  • Retrieve and distribute information accurately and efficiently.
  • Ensure data privacy guidelines are followed when handling financial and personal information.
  • Utilize basic information management tools and system data queries to retrieve requested information.
  • Store information/files using standard filing systems and processes.
Requirements

To be successful in this role, you will need:

  • A minimum of 1-2 years of sales experience in hospitality or banking.
  • Negotiation skills.
  • A high school diploma or equivalent related experience.
  • Functional/Technical Skills.
  • Initiative, problem-solving, and time management skills.
  • Attention to detail and communication skills.
  • Basic industry knowledge preferred but not required.
  • Customer service skills.

What We Offer

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee's passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership.

About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers.



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