Restaurant Operations Manager

1 month ago


Lakeville, Minnesota, United States Panda Restaurant Group Full time

About Us

Panda Restaurant Group is a world leader in Asian dining experiences, operating over 2,500 locations worldwide and employing more than 48,000 associates. Our mission is to deliver exceptional dining experiences, and our vision is to become a world leader in people development.

Job Summary

We are seeking a Restaurant Manager to oversee the daily operations of our Lakeville, MN location. The successful candidate will be responsible for ensuring customer satisfaction, managing a team, hiring and training staff, and maintaining high standards of food and beverage quality.

Key Responsibilities

  • Manage daily restaurant operations to ensure exceptional customer experiences
  • Lead and develop a high-performing team, focusing on customer satisfaction and staff development
  • Recruit, train, and retain top talent in the restaurant industry
  • Maintain high standards of food and beverage quality, adhering to company guidelines
  • Develop and implement effective communication strategies with customers and staff

Requirements

  • Proven track record of customer satisfaction and customer service skills
  • Experience in hiring and training staff, with a focus on developing high-performing teams
  • Excellent communication and leadership skills, with the ability to work in a fast-paced environment
  • Knowledge of food and beverage operations, with a focus on maintaining high standards of quality
  • Bachelor's degree in Hospitality, Business, or a related field is a plus


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