Customer Operations Liaison

4 weeks ago

Lakeville, Minnesota, United States Post Consumer Brands Full time
Job Description

Job Title: Customer Operations Specialist

Job Summary: We are seeking a highly skilled Customer Operations Specialist to join our team at Post Consumer Brands. As a key member of our customer operations team, you will be responsible for managing customer orders, resolving issues, and providing exceptional customer service.

Responsibilities:

  • Order Management: Manage customer orders in JD Edwards (ERP system), process EDI orders or enter orders manually into the system, and validate orders meet Post Consumer Brands order guidelines and pricing.
  • Customer Service: Serve as the point of contact for all matters related to order fulfillment, communicate with customers and internal partners regarding potential service risks, and provide root cause analysis on systemic service failures.
  • Supply Chain: Partner with Accounts Receivable to understand customer deductions, partner with Credit to ensure orders are released from credit hold, and identify and participate in problem-solving activities to improve supply chain processes.

Requirements:

  • Education: Four-year degree from an accredited institution, preferably in Supply Chain, Business, or related field.
  • Experience: 1-3 years in a Customer Operations or Sales role (manufacturing environment preferred).
  • Skills: Strong communication skills, ability to de-escalate situations, and proficiency in Microsoft Office products.

Key Competencies:

  • Think Critically: Gathers and analyzes information to better understand problems and opportunities.
  • Win Together: Collaborates and builds relationships within and across teams and with customers.
  • Actively Influence: Creates opportunities to influence others' ideas, decisions, and plans.
  • Drive for Results: Acts quickly to address critical issues and opportunities.
  • Manage Execution: Focuses efforts on key factors that drive Post Consumer Brands' success.

What We Offer:

We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.

How to Apply: If you are a motivated and results-driven individual with a passion for customer service and supply chain management, please submit your application.

  • CDL Driver-Class B Operator

    4 weeks ago

    Lakeville, Minnesota, United States Builders FirstSource Full time

    Job SummaryAs a CDL Driver-Class B at Builders FirstSource, you will be responsible for driving delivery vehicles and/or operating truck-trailer combinations to transport and deliver materials to customer sites. You will adhere to driver safety/compliance regulations, deliver un-damaged goods on schedule, and provide professional service to customers.Key...

  • Customer Success Manager

    4 weeks ago

    Lakeville, Minnesota, United States ImageTrend Full time

    About UsImageTrend, Inc. is a leading provider of software solutions, data analytics, and services for the healthcare and emergency response community. Our mission is to connect life's most important data to enable fully integrated patient-centric healthcare and public safety.Job DescriptionWe are seeking a highly motivated and experienced Customer Success...

  • Business Operations Specialist

    3 weeks ago

    Lakeville, Minnesota, United States C4 Technical Services Full time

    Job Summary:The Business Operations Specialist will oversee the day-to-day work of the DevSecOps team by providing leadership, direction, facilitation, and coaching to the team and its product owners.Key Responsibilities:Plans, leads, organizes, and motivates one or more cross-functional DevSecOps teams of medium to high complexity.Coordinates and...

  • Customer Success Manager

    4 weeks ago

    Lakeville, Minnesota, United States ImageTrend Full time

    About UsImageTrend, Inc. is a leading provider of software solutions, data analytics, and services for the healthcare and emergency response community. Our mission is to connect life's most important data to enable fully integrated patient-centric healthcare and public safety.Job DescriptionWe are seeking a highly motivated and experienced Customer Success...

  • Customer Success Manager

    4 weeks ago

    Lakeville, Minnesota, United States ImageTrend Full time

    About Us:ImageTrend, Inc. is a leading provider of software solutions, data analytics, and services for the healthcare and emergency response community. Our mission is to connect life's most important data to enable fully integrated patient-centric healthcare and public safety.Job Description:We are seeking a Customer Success Manager to join our team. In...

  • Customer Service Representative

    4 weeks ago

    Lakeville, Minnesota, United States Walgreens Full time

    Job SummaryAs a Customer Service Associate at Walgreens, you will be responsible for delivering exceptional customer experiences, providing courteous and efficient checkout service, and recommending items for sale to customers.Key ResponsibilitiesModel and deliver a distinctive and delightful customer experienceRegister sales on assigned cash register and...

  • Customer Service Representative

    3 weeks ago

    Lakeville, Minnesota, United States Fleet Farm Full time

    Customer Service at Fleet FarmWe are seeking a friendly and self-motivated individual to join our team as a Customer Service Representative. As a key member of our team, you will provide a positive and efficient shopping experience for our customers.Key Responsibilities:Provide excellent customer service and respond to customer inquiries in a timely and...

  • Customer Service Representative

    3 weeks ago

    Lakeville, Minnesota, United States Americold Full time

    Key Responsibilities:As a Customer Service Representative at Americold, you will be responsible for responding to customer inquiries and complaints regarding work-orders, shipments, and inventory counts. You will also report customer feedback to management and provide clerical support, including maintaining paperwork and files, answering phones, and...

  • Customer Service Representative

    4 weeks ago

    Lakeville, Minnesota, United States Public Storage Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Property Manager at Public Storage. As a key member of our team, you will be responsible for managing multiple locations, providing exceptional customer service, and ensuring the smooth operation of our facilities.Key ResponsibilitiesManage daily storage unit...

  • Branch Operations Director

    4 weeks ago

    Lakeville, Minnesota, United States Cadence Bank Full time

    Job SummaryCadence Bank is seeking a highly skilled Branch Operations Leader to provide a differentiated customer experience while performing and supervising a variety of financial transactions based on the customers' needs. The ideal candidate will possess strong leadership skills and the ability to assist other operations staff in achieving their goals.Key...

  • CDL Driver-Class B Position

    3 weeks ago

    Lakeville, Minnesota, United States Builders FirstSource Full time

    Job SummaryBuilders FirstSource is seeking a qualified CDL Driver-Class B to join our team. As a CDL Driver-Class B, you will be responsible for driving delivery vehicles and/or operating truck-trailer combinations to transport and deliver materials to customer sites.Key ResponsibilitiesLoad and secure product, materials, or supplies inside delivery...

  • Restaurant Operations Manager

    4 weeks ago

    Lakeville, Minnesota, United States Panda Restaurant Group Full time

    About UsPanda Restaurant Group is a world leader in Asian dining experiences, operating over 2,500 locations worldwide and employing more than 48,000 associates. Our mission is to deliver exceptional dining experiences, and our vision is to become a world leader in people development.Job SummaryWe are seeking a Restaurant Manager to oversee the daily...

  • Restaurant Operations Manager

    4 weeks ago

    Lakeville, Minnesota, United States Panda Restaurant Group Full time

    Company OverviewPanda Restaurant Group is a world leader in Asian dining experiences, operating over 2,500 locations worldwide and employing more than 48,000 associates. Our mission is to deliver exceptional Asian dining experiences, and our vision is to be recognized as a world leader in people development.Role DescriptionThis is a full-time on-site role...

  • CDL Driver-Class B

    4 weeks ago

    Lakeville, Minnesota, United States Builders FirstSource Full time

    Job SummaryBuilders FirstSource is seeking a skilled CDL Driver-Class B to join our team. As a key member of our logistics team, you will be responsible for safely transporting and delivering materials to customer sites.Key ResponsibilitiesDrive delivery vehicles and/or operate truck-trailer combinations to transport and deliver materials to customer...

  • Field Operations Supervisor

    4 weeks ago

    Lakeville, Minnesota, United States National Guard Employment Network Full time

    Job Title: Field Operations SupervisorJoin National Guard Employment Network as a Field Operations Supervisor and take on a challenging role that requires strong leadership and technical skills. As a Field Operations Supervisor, you will be responsible for managing all MetroNet outside field operations in the assigned geographic area, ensuring the efficient...

  • Warehouse Operations Specialist

    4 weeks ago

    Lakeville, Minnesota, United States Cardinal Paint and Powder Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Warehouse Personnel to join our team at Cardinal Paint and Powder. As a key member of our operations team, you will be responsible for ensuring the efficient and accurate processing of orders, inventory management, and shipping and receiving activities.Key Responsibilities:Process and pack...

  • Restaurant Operations Manager

    4 weeks ago

    Lakeville, Minnesota, United States Border Foods LLC Full time

    Restaurant Operations ManagerAt Border Foods LLC, we're passionate about delivering exceptional customer experiences and fostering a culture of excellence. As a Restaurant Operations Manager, you'll play a critical role in driving restaurant success by reinforcing our CORE values: Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment.Key...

  • Field Operations Supervisor

    3 weeks ago

    Lakeville, Minnesota, United States National Guard Employment Network Full time

    Job Title: Field Operations SupervisorJob Summary:We are seeking a highly skilled Field Operations Supervisor to join our team at National Guard Employment Network. As a Field Operations Supervisor, you will be responsible for managing all outside field operations in the assigned geographic area, ensuring the efficient and timely completion of customer...

  • Onsite Facility Specialist

    4 weeks ago

    Lakeville, Minnesota, United States Lakeville Area Schools Full time

    Job Title: Onsite Facility SpecialistJoin Lakeville Area Schools as an Onsite Facility Specialist, a key role in ensuring the smooth operation of our facilities. As a member of our facilities team, you will be responsible for providing exceptional customer service to our users, ensuring compliance with district policies and procedures, and collaborating with...

  • Warehouse Operations Specialist

    1 month ago

    Lakeville, Minnesota, United States Cardinal Paint and Powder Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Warehouse Personnel to join our team at Cardinal Paint and Powder. As a key member of our operations team, you will be responsible for ensuring the efficient and accurate processing of orders, inventory management, and shipping and receiving activities.Key Responsibilities:Process and pack orders...