Assistant General Manager

1 month ago

Lakeville, Minnesota, United States Goldfish Swim School - Oakdale, Eagan, and Lakeville Full time
About Goldfish Swim School

Goldfish Swim School is a rapidly growing, award-winning franchise that is changing lives. We help children reach their goals, and we wear flip flops. Our team is passionate about providing a fun and safe environment for our students to learn and grow.

Job Title: Assistant General Manager

As an Assistant General Manager at Goldfish Swim School, you will oversee the quality and success of our daily operations. This includes staffing, pool operations, cash management, customer service, retail and vending departments, private party operations, and workplace employee activities.

Key Responsibilities:
  1. Direct and control daily operations to ensure the school is running according to GSS standard operating procedures.
  2. Assist the General Manager and department managers with fulfilling daily tasks.
  3. Manage staff to ensure high productivity, excellent performance, and positive employee satisfaction.
  4. Train and oversee the aquatics department to provide superior swim instruction to our students.
  5. Provide sales and marketing training to qualified sales staff.
  6. Direct the retail and vending departments to ensure a proper mix of products and pricing.
  7. Train and oversee private party staff to maintain GSS standard operating procedures.
  8. Gain knowledge and experience in the Links software to achieve a high level of competence in bookings, class scheduling, reporting, and administrative functions.
  9. Gain a high level of knowledge and experience in GSS pool operations to maintain a safe and sanitary swim environment.
  10. Initiate and oversee workplace employee activities to achieve improved employee satisfaction.
  11. Direct and oversee the implementation of the Emergency Action Plan and all safety procedures.
  12. Maintain current certifications and stay up-to-date professionally on the aquatics and management field.
Requirements:
  • High school diploma or GED required; Bachelor's degree or higher preferred.
  • Experience as a certified lifeguard, youth sports instructor/coach, camp counselor, and/or childcare provider required.
  • Two or more years of management experience preferred; two or more years as a swimming instructor preferred.
  • Lifeguard, CPR/AED, and first aid certification required; shallow water attendant highly recommended.

Goldfish Swim School is an independently owned and operated franchise. Each franchisee is the employer at each location, and wages, benefit programs, and terms and conditions of employment may vary.

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