Business Operations Specialist
1 week ago
Job Summary:
The Business Operations Specialist will oversee the day-to-day work of the DevSecOps team by providing leadership, direction, facilitation, and coaching to the team and its product owners.
Key Responsibilities:
- Plans, leads, organizes, and motivates one or more cross-functional DevSecOps teams of medium to high complexity.
- Coordinates and facilitates sprint planning and task definition, sprint execution, impediment removal and tracking, sprint review, and retrospectives.
- Works with Product Owners to support short and long-term release planning, and to keep work backlog healthy and prepared for execution.
- Coaches the team to self-organization by building a culture of openness, collaboration, and continuous improvement.
- Acts as a primary communication hub between functional departments and the team to foresee risks, formulate plans, and organize activities to ensure sprints are completed on time.
- Ensures efficient communication between the team and the Product Owners. Guards the team from external requests and disruptions.
- Acts as a change agent and adapts processes to maximize productivity of the team.
- Drives development of release and sprint roadmaps. Removes impediments for the team.
- Partners with project and release managers in production deployment activities.
- Develops metric reports on project status, schedule, and agile metrics such as velocity and cycle time.
- Responds to requests for information, including developing complex ad-hoc reports and queries in databases and/or management information systems.
- Provides analytic support to department management for business planning and decision-making.
- Develops and revises procedures, defines processes, and provides training for users.
- Serves as a liaison and coordinates business application enhancements and/or software updates with Department, Bank, FRS, and/or federal agency staff.
- Serves as a primary contact for resolving user support issues to ensure efficient operations.
- Participates in and/or leads department and FRS information systems and related projects.
- Monitors project progress by tracking activity, resolving problems, publishing progress reports and recommending actions.
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