Facilities Operations Supervisor

2 weeks ago


Grand Rapids, Michigan, United States Compass Group, North America Full time

Company Overview:

ESFM is a leading division of Compass Group USA, specializing in Integrated Facilities Management (IFM). We are committed to enhancing workplace experiences through innovative solutions that prioritize safety, health, and sustainability.

Position Summary:

We are seeking a dedicated Facilities Operations Supervisor to assist the Facilities Manager and/or Facilities Coordinator in delivering exceptional service in managing our clients' facilities. This role is pivotal in ensuring that on-site clients receive outstanding support.

Key Responsibilities:

  • Oversee janitorial staff and manage subcontractor services, including mail operations, shipping & receiving, and grounds maintenance.
  • Conduct specialized cleaning tasks, including aseptic cleaning and glass washing.
  • Facilitate communication across shifts to ensure the timely completion of tasks.
  • Manage all aspects of moves, additions, and changes within the facilities.
  • Handle mail, shipping, and receiving duties as required.
  • Perform additional responsibilities as assigned.

Qualifications:

  • Minimum of 1 year of experience in facilities maintenance, support services, military, or housekeeping.
  • Familiarity with soft services, particularly janitorial operations.
  • Experience in managing invoices and pricing structures.
  • Preferred experience with Good Manufacturing Practices (GMP).
  • Strong communication, customer service, and organizational skills.
  • Proficient in computer applications, including MS Office Suite (Word, Excel, PowerPoint, Outlook).

Benefits:

Full-time and part-time associates at ESFM enjoy a comprehensive benefits package, including:

  • Retirement Plan
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits such as Critical Illness Insurance and Accident Insurance

Full-time positions also offer:

  • Medical, Dental, and Vision Insurance
  • Life Insurance and Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

About Compass Group:

Compass Group is a leader in the foodservice and facility management industry, dedicated to providing equal opportunities for all applicants and associates. We value diversity and strive to create an inclusive environment for our workforce.

ESFM maintains a drug-free workplace.



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