Retail Operations Supervisor

2 weeks ago


Grand Rapids, Michigan, United States C3 Industries Full time

Retail Operations Supervisor

Join a dynamic team dedicated to excellence in the cannabis industry.

About Us

C3 Industries is a leading company in cannabis cultivation, processing, and customer engagement. We pride ourselves on producing and distributing premium indoor cannabis products and extracted offerings through our innovative manufacturing facilities and retail outlets.

Our People

At our core, we believe that our employees are our greatest asset. We are committed to local hiring, competitive compensation, and fostering an environment where our team can thrive. We celebrate diversity and inclusion, ensuring that everyone feels valued and respected.

Position Overview

We are seeking a Retail Operations Supervisor who will enhance sales performance while delivering exceptional customer service and providing leadership to store staff.

Key Responsibilities

  • Assist in strategizing and executing plans to attract and retain loyal customers.
  • Serve as a role model for staff in sales and customer service, prioritizing the customer experience.
  • Monitor progress towards sales goals on a weekly, monthly, and quarterly basis.
  • Oversee inventory management and report any discrepancies to upper management.
  • Participate in management meetings, contributing ideas for employee development and operational improvements.
  • Maintain visual merchandising standards, including product presentation and store upkeep.
  • Support scheduling to ensure adequate coverage during peak times.
  • Address customer concerns professionally to guarantee satisfaction.
  • Educate and mentor staff on product knowledge and safety protocols.
  • Build and maintain relationships with vendors.
  • Analyze sales data and create reports to track performance metrics.
  • Assist in the recruitment, training, and development of team members.
  • Ensure compliance with company policies and act as a representative in the absence of the Store Manager.

Qualifications

  • 1-3 years of experience in retail management or a related field.
  • Proven ability to inspire and motivate team members through example.
  • Familiarity with point-of-sale and inventory management systems.
  • Strong communication skills, both verbal and written.
  • Ability to operate the store independently when required.
  • Demonstrated capability to build trust and relationships in a dynamic environment.
  • Results-driven with a commitment to quality and performance.
  • Effective multitasking skills with the ability to prioritize tasks.
  • Must meet age requirements and pass a background check.

Why Join Us?

If you are passionate about the cannabis industry and thrive in a fast-paced environment, we would love to hear from you. Our mission is to share our passion for cannabis with the world, and we invite you to be part of our journey.



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