Patient Access Coordinator

1 day ago


New York, New York, United States Hospital for Special Surgery Full time
{"title": "Patient Access Specialist", "subtitle": "Join Our Team", "content": "

At Hospital for Special Surgery, we are committed to providing exceptional patient care and service. As a Patient Access Specialist, you will play a critical role in ensuring that our patients receive the highest level of care and attention.

Responsibilities:

  • Provide exceptional customer service to all patients, visitors, and customers
  • Interview patients and accurately enter and update patient demographics, personal information, and medical history
  • Collect and scan legal IDs, insurance cards, signed consent forms, third party liability documents, and advance care plans
  • Obtain electronic and/or phone benefit verifications, coordinating benefits, determining participating and non-participating insurance coverage
  • Collect co-payments and out of pocket payments
  • Resolve patient checklists and workqueue encounters
  • Perform other related duties incidental to the work described herein

Requirements:

  • High school diploma or equivalent (G.E.D.), may include specialized or vocational courses
  • 0-1 years in a healthcare or related customer service field

Benefits:

  • Competitive hourly rate: $28.99-$33.34
  • Opportunities for growth and advancement
  • Collaborative and supportive work environment
", "lang_code": "en-US"}

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