Automotive Service Consultant

2 weeks ago


Crystal River, Florida, United States Crystal River Firestone Full time
Automotive Service Consultant

Work Schedule: Monday - Friday, 8 am - 5 pm, with no evening or weekend shifts.

Compensation: Weekly pay.

Benefits: Paid vacation after one year of service, along with three paid sick days and paid holidays.

Crystal River Firestone is seeking a dedicated full-time Automotive Service Consultant.

Join a supportive work environment with competitive compensation in a well-maintained, fully equipped facility.

Key Responsibilities:
  • Welcome customers and attentively address their vehicle concerns, accurately documenting issues for effective communication.
  • Generate comprehensive service estimates, collaborating with technicians to include parts and labor costs.
  • Coordinate service appointments and oversee workflow to ensure prompt repair completion.
  • Create and manage work orders, ensuring all customer requests are clearly conveyed to the service team.
  • Provide customers with regular updates on their vehicle's status and clarify any additional repairs required.
  • Prepare final invoices, explain charges to customers, and facilitate payment processing.
  • Handle customer inquiries or concerns to maintain a high level of satisfaction.
Essential Skills:

Proficient in Mitchell software.

Exceptional customer service abilities.

Strong computer proficiency.

Qualifications:

Valid driver's license.

Must be sober and drug-free.

Dependable and reliable.

Strong skill set in both foreign and domestic late-model vehicles.

Possession of personal tools.

A minimum of 5 years of experience in one or more of the following areas:

  • Brake systems
  • Cooling systems
  • Drive train diagnostics and repair
  • Engine diagnostics and repair
  • Vehicle alignment
  • Automotive air conditioning diagnostics and repair
  • Automotive electrical system diagnostics and repair

Proficient in automotive scanning and code diagnostics.

  • Suspension systems
  • Tire services
  • Tune-ups

Crystal River Firestone is a drug-free workplace and may require a pre-employment drug screening.



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