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Automotive Service Consultant
2 months ago
Are you an enthusiastic individual seeking a rewarding career in the automotive sector? White River Chevrolet offers an exciting opportunity for a Service Advisor role with a competitive starting salary of $52,000.00 annually and a clear path for career advancement. We prioritize internal promotions, allowing you to grow within our organization and make a significant impact.
Key Responsibilities- Manage service orders and ensure a smooth flow in the service lane.
- Deliver prompt, courteous, and effective service to all customers.
- Take charge of the customer experience, ensuring a positive impression of the dealership.
- Provide comprehensive support for all customer inquiries, whether in person or over the phone.
- Optimize the daily scheduling of technicians to maximize service efficiency.
- Distribute tasks among technicians effectively.
- Address technical inquiries regarding vehicle issues, warranties, and services.
- Maintain high Customer Happiness scores in line with company standards.
- Assist in diagnosing vehicle issues and order necessary parts and tools.
- Oversee warranty claims administration and provide training to service department staff.
- Establish schedules and assign tasks to service department personnel.
- Enforce company policies and uphold industry standards.
- Encourage adherence to relevant laws and regulations.
- Foster positive relationships with manufacturers and maintain good employee relations.
- Collaborate with management on hiring and disciplinary actions within the service department.
- Strong organizational capabilities.
- Proven leadership and management skills.
- Effective time management abilities.
- Excellent communication skills with customers.
- Professional appearance and demeanor.
- Track record of success in service and sales.
- History of achieving positive customer satisfaction outcomes.
- Team-oriented mindset with self-motivation.
- Able to work independently with minimal supervision.
- Valid driver's license with a clean driving record.
- Comprehensive Medical, Dental & Vision Insurance.
- 401K Plan with Matching Contributions.
- Paid time off and vacation benefits.
- Short/Long Term Disability and Life Insurance options.
- Opportunities for professional growth and development.
