Manager of Service Operations
1 week ago
We are looking for a committed Automotive Service Center Manager to oversee our operations and guarantee outstanding service to our clientele. In this pivotal role, you will be responsible for managing personnel, ensuring financial success, and surpassing sales objectives. The ideal candidate will be a proactive leader with a strong commitment to customer satisfaction and fostering positive interactions.
- Key Responsibilities:
- Direct store operations to enhance efficiency and service excellence
- Recruit, train, and supervise staff to deliver superior customer service
- Formulate strategies to achieve sales goals and enhance service offerings
- Oversee inventory management and supplier partnerships
- Evaluate financial performance to ensure profitability
- Guarantee adherence to legal standards and safety protocols
- Establish quality control practices to exceed customer expectations
- Identify training opportunities for employee development
Qualifications:
- Valid driver's license with a satisfactory driving record
- High school diploma is required; a bachelor's degree is preferred
- Proven experience in retail management, customer service, and team leadership
- Exceptional leadership, communication, and financial oversight skills
- Familiarity with automotive services, tire products, and market trends
- ASE certification or relevant industry credentials are advantageous
Perks:
- Paid time off
- Consistent working hours
- Opportunities for training and career growth
- Employee benefits available after a designated period
- Competitive salary
- 401(k) retirement plan with company matching
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