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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our retail team as a Cashier/Sales Associate. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals.
Key Responsibilities- Customer Service: Greet customers in a friendly and welcoming manner, respond to their inquiries, and resolve any issues in a timely and professional manner.
- Sales Floor Management: Maintain a clean and organized store environment, including restocking shelves, facing merchandise, and ensuring that the sales floor is free of clutter.
- Cash Handling: Accurately process transactions, handle customer payments, and maintain a high level of cash handling accuracy.
- Upselling and Suggestive Selling: Identify opportunities to upsell and suggest complementary products to customers, enhancing their shopping experience and driving sales growth.
- Team Collaboration: Work collaboratively with colleagues to achieve sales goals, maintain a positive store environment, and provide support as needed.
- Age Requirement: Must be 18 years of age or older (21 years of age or older in certain states).
- Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
- Communication Skills: Ability to read, write, speak, and understand English effectively.
- Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
- Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
- Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.
We offer a competitive compensation package, including a starting rate of $12.50 per hour, as well as opportunities for growth and development within our company.
GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation, or any other basis prohibited by applicable law.
