Delinquency Resolution Expert
5 days ago
Associated Bank is dedicated to delivering exceptional customer experiences and fostering a positive work environment. As a Delinquency Resolution Expert, you'll play a critical role in our collections team, working closely with customers to resolve delinquent loan issues.
About the PositionThis is an exciting opportunity for a highly motivated individual to join our team and make a meaningful contribution to our success. If you're passionate about delivering exceptional customer service and have a strong background in collections, we encourage you to apply.
Responsibilities- Contact delinquent loan customers daily to resolve issues and ensure accurate account information.
- Document all conversations and account changes via our system to maintain a complete and accurate record.
- Collect delinquent accounts at department and compliance standards.
- Meet or exceed department goals for delinquency resolution by contacting and resolving customer issues to reduce bank risk.
What We Offer
- A competitive salary: $65,000 - $85,000 per year, depending on experience.
- Opportunities for professional development and advancement within the company.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- Paid time off to volunteer in your community.
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