Delinquency Resolution Specialist

6 days ago


Stevens Point, Wisconsin, United States Associated Banc-Corp Full time
Job Summary

We are seeking a highly motivated Collections Representative to join our team at Associated Banc-Corp. In this role, you will be responsible for contacting delinquent loan customers, documenting account changes, and collecting payments.

Responsibilities
  1. Contact delinquent loan customers via phone to resolve issues and collect payments.
  2. Document all conversations, information, and account changes in our system.
  3. Meet department standards and compliance regulations for delinquency resolution.
Requirements
  • High school diploma or equivalent required; some college education preferred.
  • Less than 2 years of customer service, telemarketing, or office support experience required.
  • Excellent communication and problem-solving skills.


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