Loan Recovery Coordinator
6 days ago
Associated Bank is committed to creating a diverse and inclusive culture where different perspectives are valued and recognized as strengths critical to our success.
About the RoleWe are seeking a highly motivated Collections Representative to join our team in resolving delinquent loan accounts on a timely basis. The ideal candidate will work under the direction of the Collections Supervisor to collect delinquent loans by working with customers to bring accounts current within department policy and procedure.
Job Responsibilities- Contact delinquent loan customers daily via telephone to resolve delinquency issues and handle incoming calls from account holders or colleagues.
- Document all conversations, information, and account changes via the system to ensure a complete and accurate record of the delinquency and its resolution.
- Collect delinquent accounts at department and compliance standards.
- Meet department goals for delinquency resolution by contacting and resolving the greatest number of customer issues to reduce bank risk.
- Submit referrals to the proper departments to resolve issues related to misapplied payments, forced place insurance, escrow inquiries, etc.
- High School or equivalent combination of education and experience required.
- Less than 2 years of customer service, telemarketing, or office support experience required.
- Estimated salary range: $45,000 - $65,000 per year, depending on experience.
- Paid time off to volunteer in your community.
- Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
- Competitive salaries with professional development and advancement opportunities.
- Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits, and more.
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Loan Recovery Representative
6 days ago
Stevens Point, Wisconsin, United States Disability Solutions Full timeAbout Disability SolutionsDisability Solutions supports a work environment where colleagues are respected and given the opportunity to perform to their fullest potential.Your RoleYou will work under the direction of the Collections Supervisor to collect delinquent loans on a timely basis by working with customers to bring accounts current within department...
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Loan Account Recovery Professional
7 days ago
Stevens Point, Wisconsin, United States Associated Banc-Corp Full timeAre you a customer service professional looking for a new challenge? Do you have a passion for collections and a strong desire to deliver an exceptional customer experience? If so, we want to hear from you!About the PositionThis Collections Representative role is responsible for collecting delinquent loans on a timely basis by working with customers to bring...
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Loan Operations Coordinator
4 days ago
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Delinquent Loan Recovery Professional
7 days ago
Stevens Point, Wisconsin, United States Associated Banc-Corp Full timeDetailed Job DescriptionIn this role, you'll be responsible for collecting delinquent loans and resolving customer issues in a timely manner. You'll work closely with our collections team to ensure seamless communication and efficient issue resolution.Main ResponsibilitiesMake daily phone calls to delinquent customers to resolve issues and bring accounts...
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Loan Operations Coordinator
7 days ago
Stevens Point, Wisconsin, United States Disability Solutions Full timeJob SummaryThis Banking Support Associate role involves providing exceptional support to our mortgage servicing team. The successful candidate will have strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.Key ResponsibilitiesProcess and review mortgage loan documentsCommunicate with customers and internal...
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Loan Servicing Specialist
6 days ago
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Loan Recovery Associate
6 days ago
Stevens Point, Wisconsin, United States Associated Banc-Corp Full timeAbout UsAssociated Banc-Corp is a leading financial institution serving over 120 communities throughout Wisconsin, Illinois, and Minnesota. We are committed to creating a diverse and inclusive work environment where our colleagues can grow and thrive.RequirementsTo be considered for this role, you must have less than 2 years of experience in customer...
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Delinquency Recovery Expert
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Stevens Point, Wisconsin, United States Disability Solutions Full timeKey ResponsibilitiesContact delinquent loan customers daily via telephone or auto-dialer to resolve delinquency issues.Document all conversations, information, and account changes via the system to ensure accurate records.Collect delinquent accounts at department and compliance standards.Meet department goals for delinquency resolution by contacting and...
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Customer Recovery Professional
6 days ago
Stevens Point, Wisconsin, United States Associated Banc-Corp Full timeAre you a highly motivated and results-driven individual with excellent communication and problem-solving skills? Do you have a passion for delivering exceptional customer service?About the CompanyAssociated Banc-Corp is a leading financial institution serving over 120 communities in Wisconsin, Illinois, and Minnesota. We offer a comprehensive benefits...
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Financial Services Coordinator
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Mail Correspondence Coordinator
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Delinquency Resolution Coordinator
6 days ago
Stevens Point, Wisconsin, United States Disability Solutions Full timeAbout Our CompanyAssociated Bank is an equal opportunity employer committed to creating a diverse workforce.We value different perspectives and recognize them as strengths critical to our success.Your Job DescriptionYou will collect delinquent loans on a timely basis by working with customers to bring accounts current within department policy and...
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Customer Engagement Coordinator
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Mortgage Portfolio Coordinator
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Customer Engagement Coordinator
6 days ago
Stevens Point, Wisconsin, United States Associated Banc-Corp Full timeCareer OverviewIn this exciting role as a Collections Representative, you will have the opportunity to work with a dynamic team at Associated Banc-Corp. You will be responsible for resolving delinquencies, improving customer satisfaction, and driving business growth.Main DutiesContact and engage with delinquent loan customers to understand their needs and...
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