Front Desk Representative for Hampton Inn

7 days ago


West Columbia, South Carolina, United States Midas Hospitality Full time

Front Desk Agent Opportunity

Midas Hospitality, a leading hospitality company, is seeking a dynamic and customer-focused Front Desk Agent to join our team at the Hampton Inn in Columbia, IL.

This part-time role will be responsible for providing exceptional service to guests, handling room assignments, and responding to inquiries. If you have a passion for delivering outstanding customer experiences and working in a fast-paced environment, we encourage you to apply.

Key Responsibilities:

  • Greets and registers guests, assigns rooms, and provides directions
  • Sorts and distributes mail and faxes for guests
  • Answers inquiries and provides information on hotel services, shopping, dining, and entertainment
  • Keeps records of room availability and guest accounts
  • Computes bills, collects payments, and makes change for guests
  • Makes, confirms, and cancels reservations

Requirements:

  • Previous experience as a Front Desk Agent or in a customer service role
  • Excellent communication and problem-solving skills
  • Ability to work in a team environment and provide exceptional customer service

About Midas Hospitality:

Midas Hospitality is a people-first organization that prioritizes growth, development, and well-being for our associates. We offer a range of benefits, including competitive compensation, robust PTO policies, medical and dental coverage, and opportunities for growth and development.

Why Join Midas Hospitality?

We're committed to creating a workplace where people love to work, and our associates love the experience. If you're passionate about delivering exceptional customer service and working in a dynamic environment, we encourage you to apply for this exciting opportunity.



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