Service Technician II

4 days ago


Norfolk, Virginia, United States Liberty Military Housing Full time
Job Summary

We are seeking a highly skilled and experienced Service Technician II to join our team at Liberty Military Housing. As a key member of our maintenance team, you will be responsible for performing general and specialized maintenance and repairs in our multi-family residential communities.

Key Responsibilities
  • Troubleshoot and perform routine maintenance, installation, and repairs on various building systems and appliances, including plumbing, HVAC, painting, carpentry, appliance repair, and electrical.
  • Apply proficient skills in two or more of the following trades: electrical, carpentry, plumbing, HVAC, painting, appliance repair, etc., to ensure quality maintained homes and community.
  • Perform installations, service repairs, and preventative maintenance tasks in homes, common areas, grounds, and community.
  • Complete resident-requested repairs and services within the required time frame (24 hours).
  • Complete all assigned maintenance work on vacant homes within Liberty Military Housing standards.
  • Perform on-call service requests and emergency calls.
  • Participate in routine inspections, including QC, move-in, preventative maintenance, machinery, appliance, etc.
  • Perform general maintenance and cleaning of common areas, maintenance shop, trash removal, and snow removal (if applicable).
  • Maintain and update all assigned service requests using Yardi Mobile until assignment is completed and closed.
  • Report any maintenance concerns for repairs on homes, community, and/or common areas to supervisor.
  • Demonstrate the appropriate and safe use of standard hand and power tools, equipment, and machinery.
  • Participate in and attend various department or regional meetings, resident or community events, seminars, and other work-related events.
  • Comply with all OSHA safety regulations, local applicable laws regarding health, safety, or environment, and Liberty Military Housing Standard Operating Procedures and Policies.
  • Understand and follow safe work practices for all trades, including but not limited to: Lockout Tag-out, Confined Space Entry, use of hazardous chemicals, use of Personal Protective Equipment, Ladder Safety, and working from Elevated Surfaces.
Requirements
  • Two or more years' related experience required.
  • Intermediate level understanding and experience in the following basic trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, appliance repair.
  • Certifications preferred HVAC and EPA.
  • Communication and effective interaction with co-workers, managers, vendors, or residents; sufficient to exchange or convey information and to give and receive work direction.
  • Advanced skills regarding the operation of small hand and electrical tools, basic electrical, carpentry, painting, and small machinery repair.
  • Extensive knowledge of appliances.
  • Basic computer skills (able to operate mobile device, PC).
  • Ability to operate a motor vehicle (valid license required); May require use of personal or company vehicle, or electrical cart.
  • Must be available for regular on-call work assignments/emergency calls, work scheduled off-hours and emergency overtime as required.
  • Must be able to arrive at the property for service requests within 60 minutes.
  • Ability to travel to other regional locations for work, training, meetings, and other work-related activities.
  • Ability to meet the following physical requirements: Independently lift/carry supplies or equipment up to 65 lbs; frequent reaching, stooping, bending, and kneeling; extensive walking and standing, ability to climb up and down stairs/ladders.
  • Work involves considerable exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, chemicals, smoke, unpleasant odors, and/or loud noises. Must be willing to work in both indoor and outdoor environments, in all weather conditions, and potentially hazardous conditions.
  • Ability to safely and successfully perform the essential job functions consistent with ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
What We Offer
  • Medical/Dental/Vision Insurance*
  • Life and AD&D Insurance
  • 401k Retirement Plan w/company match
  • Employee Stock Ownership plan
  • Incentive Bonus Program
  • 10 Paid holidays per year
  • 40 hours Paid Sick Leave per year**
  • 80 hours Paid Vacation per year**

Medical/Dental/Vision insurance eligible after 30 days of full-time employment.

**Vacation and sick time are based on the employee's hire date.

Pay Range is $30.00 hourly



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