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HVAC/R Service Technician

2 months ago


Norfolk, Virginia, United States 7-Eleven Full time
Job Summary:

This position is responsible for the maintenance and/or repair of a variety of specialized equipment in an assigned group of 7-Eleven stores within a geographic area. Service calls are initiated from the store via work orders to the appropriate technician. The position reports to the Area Facilities Manager.

Key Responsibilities:
  • Respond to work orders for a wide variety of in-store equipment, including minor repairs of HVAC, refrigeration, and cold beverage equipment.
  • Respond to work orders related to plumbing, electrical, and general maintenance issues.
  • Complete preventative and basic maintenance tasks on structures and other equipment, including dispensers, point of sale systems, computers, security equipment, telephone and data lines, heating and air conditioning systems, refrigeration equipment, lighting, signs, and pumps as required.
  • Responsible for replacing 'plug and play' equipment as needed.
  • Schedule and prioritize duties and work assignments on a daily basis.
  • Minor repairs to equipment, such as hoses, nozzles, fuel filters, decals, HVAC filters, water filters, etc., as needed.
  • Responsible for ordering and management of parts inventory for the truck.
  • Complete required reports and paperwork daily to account for the time and use of parts and materials.
  • Observe and inspect equipment to determine if servicing or further action is required.
  • Knowledge of HVAC installation, troubleshooting, repair, and maintenance.
  • Ability to use hand and power tools applicable to the job.
  • Knowledge of refrigerant recovery and safe disposal of refrigerant.
  • Ability to perform preventative maintenance according to published guidelines.
  • Ability to read, understand, follow, and enforce safety procedures.
  • Working knowledge of HVAC/associated systems employing computer-based monitoring and control devices.
  • Knowledge of mechanical or electrical equipment, plumbing, utilities, distribution systems, and controls, including maintenance and troubleshooting.
  • Ability to use computer-based monitoring/control devices in maintaining and troubleshooting HVAC systems.
  • Working analytical and problem-solving skills.
  • Assign work to and oversee the work of direct service providers in the HVAC trade.
  • Understand and carry out oral and written instructions.
  • Establish and maintain cooperative work relationships.
  • Assist with training of less experienced technicians as needed.
  • Work independently and under minimal supervision.
  • Available 24 hours per day, 7 days a week on an on-call emergency basis, in addition to a normal work schedule.
Requirements:
  • High School/GED
  • 1+ years of relevant work experience
  • EPA 608 (Type I, II, or Universal) Certification
Preferred Skills:
  • Show leadership skills daily
  • Peer-to-peer technical support
  • Effective communication
  • Projects/stretch assignments
  • Facility location ownership
  • Ability to lead the team (meetings, projects, etc.)