Medical Office Coordinator

1 week ago


Tyler, Texas, United States Tyler Family Circle of Full time
Job Description

At Tyler Family Circle of Care, we are seeking a highly organized and detail-oriented Patient Services Representative to join our team in providing exceptional patient care and support.

Key Responsibilities:

  • Schedule appointments and manage patient flow to ensure efficient use of clinical hours.
  • Register patients, verify insurance coverage, and ensure accurate patient records.
  • Answer incoming calls, respond to inquiries, and direct callers to appropriate personnel.
  • Monitor and manage no-shows and cancellations to optimize schedule availability.
  • Process patient billing and collections, including handling co-pays, deductibles, and prior balances.
  • Participate in the CPI program and maintain compliance with relevant state and federal regulations.

Requirements:

  • High school diploma or equivalent required; experience in a medical office setting preferred.
  • Proficient in Electronic Medical Record software and 10-key by touch data entry.
  • Ability to work in a fast-paced environment and maintain a high level of accuracy and attention to detail.
  • Excellent communication and customer service skills.


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