Loan Operations Associate

2 weeks ago


Birmingham, Alabama, United States Regions Bank Full time

Position Overview:

The Loan Servicing Specialist at Regions Bank plays a crucial role in managing various operational functions within the Loan Servicing department. This includes responsibilities related to special servicing, loan workouts, investor relations, and overall loan operations.

Key Responsibilities:

  • Receive and assess incoming tasks, coordinating with relevant resources as necessary.
  • Examine loan documentation for precision and completeness.
  • Validate loan documents, reports, and systems to ensure accuracy.
  • Identify and document any missing, incorrect, or incomplete information.
  • Conduct data entry and input loans into the designated systems.
  • Address inquiries from customers or associates, providing necessary communication.
  • Prepare, modify, distribute, and correct documents and reports as needed.
  • Investigate and resolve loan-related issues, including payment discrepancies and account history inquiries.
  • Operate under general supervision, adhering to established guidelines and procedures.

Work Schedule:

This role requires time tracking and is eligible for overtime in accordance with the Fair Labor Standards Act.

Qualifications:

  • High School Diploma or GED is required.
  • Candidates must successfully complete any assessments related to the position.

Preferred Experience:

  • At least one year of experience in banking or a related field.

Essential Skills:

  • Proficient data entry and typing capabilities.
  • Strong command of Microsoft Excel and Word.
  • Excellent time management skills.
  • Effective written and verbal communication abilities.

Additional Competencies:

  • Ability to investigate and manage credit bureau disputes in compliance with the Fair Credit Reporting Act.
  • Strong problem-solving and critical thinking skills.
  • Capacity to thrive in a fast-paced, deadline-driven environment.
  • Familiarity with systems such as ACLS, CCNET, TSYS, and CACS is preferred.

Position Type:

This is a full-time position with a structured work schedule.

Compensation:

Compensation is determined based on various factors including experience, skills, and performance.

Benefits:

Regions Bank offers a comprehensive benefits package that includes:

  • Paid Vacation and Sick Time
  • 401K with Company Match
  • Medical, Dental, and Vision Insurance
  • Disability Benefits
  • Health Savings Account
  • Flexible Spending Account
  • Life Insurance
  • Employee Assistance Program

Diversity and Inclusion:

Regions Bank is committed to fostering an inclusive environment that values diversity in all its forms.



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