Support Services Specialist

2 days ago


Denton, Texas, United States Texas State Gov Full time

Texas State Gov

**Job Summary**

As a Support Services Specialist at the State of Texas, you will be responsible for providing exceptional customer service and technical support to our citizens.

**Key Responsibilities**

* Receive and respond to incoming calls for service, evaluating and resolving issues as necessary
* Coordinate escalation of calls for service between all levels of support within Technology Services Divisions
* Document incoming calls for service and maintain accurate records

**Requirements**

* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment and prioritize multiple tasks
* Strong technical skills and knowledge of IT systems and software

**What We Offer**

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

**How to Apply**

If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.



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