Support Services Specialist
2 days ago
Texas State Gov
**Job Summary**
As a Support Services Specialist at the State of Texas, you will be responsible for providing exceptional customer service and technical support to our citizens.
**Key Responsibilities**
* Receive and respond to incoming calls for service, evaluating and resolving issues as necessary
* Coordinate escalation of calls for service between all levels of support within Technology Services Divisions
* Document incoming calls for service and maintain accurate records
**Requirements**
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment and prioritize multiple tasks
* Strong technical skills and knowledge of IT systems and software
**What We Offer**
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
**How to Apply**
If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.
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