Client Relations Specialist in Insurance

1 week ago


Jackson, Michigan, United States Joe Munie - State Farm Agent Full time
Position Overview

Job Summary:
As a Client Relations Specialist in Insurance with Joe Munie - State Farm Agent, you will play a pivotal role in delivering outstanding service to our clients. Your commitment to detail, strong customer service abilities, and passion for assisting others will make you an essential part of our insurance agency's success.

Key Responsibilities:

  • Build and maintain strong relationships with clients, ensuring follow-up as necessary.
  • Deliver prompt, accurate, and friendly assistance to customers, addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims, and billing.
  • Utilize a customer-centric, needs-based approach to inform clients about various insurance products.
  • Communicate effectively to meet customer needs while fostering business growth.

Qualifications:

  • Strong dedication to providing excellent customer service.
  • Able to connect with clients, addressing their inquiries and anticipating their needs.
  • Exceptional communication skills for assisting customers and collaborating with agency team members.
  • Proactive in identifying and resolving issues.

Benefits:

  • Competitive hourly wage with commission and bonus opportunities.
  • Potential for career advancement within the agency.
  • Paid time off, including vacation and personal/sick days.
  • Health benefits available.
  • Valuable experience for career development.


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