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Client Relations Specialist in Insurance

2 months ago

Jackson, Michigan, United States Joe Munie - State Farm Agent Full time
Position Overview

As a Client Relations Specialist at Joe Munie - State Farm Agent, you will play a pivotal role in delivering outstanding service to our clients, fostering strong relationships that contribute to the success of our insurance agency.


Key Responsibilities:
  • Build and maintain customer relationships, ensuring follow-ups are conducted as necessary.
  • Deliver prompt, accurate, and friendly service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
  • Utilize a customer-centric approach to educate clients about various insurance products and services.
  • Communicate effectively to meet customer needs while supporting the growth of our agency.

Qualifications:
  • Strong commitment to customer service excellence.
  • Able to connect with clients, respond to their inquiries, and foresee their needs.
  • Exceptional communication skills for assisting clients and collaborating with agency team members.
  • Proactive in identifying and resolving issues.

Benefits:
  • Competitive hourly wage with commission and bonus opportunities.
  • Potential for career advancement within the agency.
  • Paid time off, including vacation and personal/sick days.
  • Health benefits to support your well-being.
  • Experience that builds a valuable career in the insurance industry.