Front Desk Manager
4 weeks ago
As a Front Desk Manager at Vets Hired, you will be responsible for leading and assisting with the successful completion of daily shift requirements. You will oversee the front office areas, including Bell/Door Staff, Switchboard, and Guest Services/Front Desk, and strive to ensure guest and employee satisfaction while achieving the operating budget.
Key Responsibilities- Supporting Management of Front Desk Team
- Utilize strong interpersonal and communication skills to lead, influence, and encourage others.
- Advocate sound financial/business decision-making and demonstrate honesty/integrity.
- Lead by example and serve as a role model to demonstrate appropriate behaviors.
- Supporting Progress Toward Guest Services and Front Desk Goals
- Support day-to-day operations, ensuring the quality, standards, and meeting the expectations of the customers on a daily basis.
- Develop specific goals and plans to prioritize, organize, and accomplish your work.
- Handle complaints, settle disputes, resolve grievances, and conflicts, or otherwise negotiate with others.
- Ensuring Exceptional Customer Service
- Provide services that are above and beyond for customer satisfaction and retention.
- Improve service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- High school diploma or GED; 1-year experience in guest services, front desk, or related professional area.
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
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Front Desk Manager
4 weeks ago
San Diego, California, United States Lodging Dynamics Full timeLife as a Front Desk ManagerAs a Front Desk Manager at Lodging Dynamics Hospitality Group, you will be responsible for defining and implementing front desk objectives and procedures. You will also oversee the hiring and training of staff, manage shift schedules, and supervise front desk activities, including bookings, appointments, phone calls, and...
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Front Desk Operations Manager
3 weeks ago
San Diego, California, United States Lodging Dynamics Full timeFront Desk Manager Job DescriptionAs a Front Desk Manager at Lodging Dynamics Hospitality Group, you will be responsible for defining and implementing front desk objectives and procedures. This includes hiring and training staff, managing shift schedules, and supervising all front desk activities.Key Responsibilities:Define and implement front desk...
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Front Desk Manager
4 weeks ago
San Diego, California, United States Marriott International Inc Full timeJob SummaryAs a Front Desk Manager at Marriott International Inc, you will be responsible for assisting the Front Office Manager in administering front office functions and supervising staff on a daily basis. This includes directing and working with managers and employees to carry out procedures ensuring an efficient check-in and check-out process.Key...
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Front Desk Operations Manager
4 weeks ago
San Diego, California, United States Marriott Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at The Westin San Diego Gaslamp Quarter. As a key member of our management team, you will be responsible for overseeing the daily operations of the front desk, ensuring exceptional customer service, and driving revenue growth.Key ResponsibilitiesManage front desk...
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Front Desk Manager Overnight Lead
4 weeks ago
San Diego, California, United States Marriott Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Manager Overnight to join our team at Marriott International. As a key member of our Front Office team, you will be responsible for ensuring the smooth operation of our front desk operations, providing exceptional customer service, and leading a team of front desk staff.Key...
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Front Desk Representative
4 weeks ago
San Diego, California, United States Remington Hotels Full timeJob SummaryWe are seeking a highly motivated and organized Front Desk Agent to join our team at Four Points by Sheraton San Diego. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling front office operations, and ensuring a smooth and efficient check-in and check-out process.Key...
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Front Desk Associate
4 weeks ago
San Diego, California, United States Motel 6 Riverside Full timeFront Desk Associate Job DescriptionMotel 6 Riverside is seeking a Front Desk Associate to join our team. As a Front Desk Associate, you will be responsible for creating a welcoming experience for our guests while performing tasks at the front desk.Key Responsibilities:Exhibit a heart for service and dedication to customer service and teamwork.Deliver a...
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Front Desk Agent
4 weeks ago
San Diego, California, United States Omni Hotels Full timeJob Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Omni San Diego Hotel. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming arrival and departure experience.Key Responsibilities:Provide personalized service to...
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Front Desk Associate
3 weeks ago
San Diego, California, United States Aimbridge Hospitality Full timeFront Desk Associate Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Aimbridge Hospitality. As a Front Desk Associate, you will be responsible for providing exceptional guest service, handling guest inquiries, and maintaining the overall cleanliness and organization of the front desk area.Key...
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Front Desk Manager
4 weeks ago
San Diego, California, United States Marriott International Inc Full timeJob SummaryAs a Front Desk Manager at Marriott International Inc, you will be responsible for administering front office functions and supervising staff on a daily basis. This includes managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.Key ResponsibilitiesDevelops specific goals and...
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Front Desk Associate
4 weeks ago
San Diego, California, United States WSManagement Inc Full timeJob Title: Front Desk Associate PTBest Western Plus Hacienda Hotel- Old Town (San Diego)Job Summary:We are seeking a highly skilled and customer-focused Front Desk Associate to join our team at the Best Western Plus Hacienda Hotel. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling reservations,...
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Front Desk Representative
4 weeks ago
San Diego, California, United States Choice Hotels Full timeJob Title: Front Desk RepresentativeChoice Hotels International is seeking a highly motivated and customer-focused Front Desk Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Manage guest...
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Front Desk Representative
3 weeks ago
San Diego, California, United States Island Hospitality Management Full timeJob SummaryWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Island Hospitality Management. As a key member of our front desk operations, you will be responsible for providing exceptional guest service, managing front desk operations, and being a point of reference for our guests and vendors.Key...
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Front Desk Representative
3 weeks ago
San Diego, California, United States UFC Gym Full timeJob DescriptionThe Front Desk Attendant plays a vital role in delivering exceptional customer service to our members and guests at UFC Gym. This position requires a friendly, outgoing personality and a strong focus on customer satisfaction.Key ResponsibilitiesFront Desk Customer ServiceEnsure that guests and members are warmly greeted and promptly...
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Front Desk Associate
3 weeks ago
San Diego, California, United States Omni Hotels Full timeJob Title: Front Desk AgentJob Summary: We are seeking a highly motivated and customer-focused Front Desk Agent to join our team at the Omni San Diego Hotel. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling front office operations, and ensuring a seamless stay for our guests.Responsibilities:Provide a warm and...
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Front Desk Representative
4 weeks ago
San Diego, California, United States Concord Hospitality Full timeFront Desk Clerk Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Concord Hospitality. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Guest Service: Assist guests...
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Front Desk Representative
4 weeks ago
San Diego, California, United States Lodging Dynamics Full timeFront Desk Agent Job DescriptionAt Lodging Dynamics, we're looking for a skilled Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling reservations, and ensuring a smooth check-in and check-out process.Key Responsibilities:Book guest reservations and coordinate...
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Front Desk Representative
4 weeks ago
San Diego, California, United States Remington Full timeJob SummaryWe are seeking a highly motivated and organized Front Desk Agent to join our team at Remington. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing reservations, and ensuring a seamless check-in and check-out experience for our guests.Key ResponsibilitiesProvide warm and welcoming...
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Front Desk Associate
4 weeks ago
San Diego, California, United States Marriott International Inc Full timeJob Title: Breakfast and Front DeskWe are seeking a highly skilled and customer-focused individual to join our team as a Breakfast and Front Desk Associate. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay.Key...
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Front Desk Representative
4 weeks ago
San Diego, California, United States Concord Hospitality Full timeFront Desk Clerk Job DescriptionWe are seeking a highly motivated and customer-focused Front Desk Clerk to join our team at Concord Hospitality. As a Front Desk Clerk, you will be the first point of contact for our guests and will play a crucial role in providing exceptional hospitality experiences.Key Responsibilities:Guest Services: Assist guests...