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Bicycle Fleet Management Assistant

2 months ago


New York, New York, United States Citibikenyc Full time
About the Role

We are seeking a highly skilled and detail-oriented Assistant Manager to join our Bike Fleet department at Citibikenyc. The successful candidate will be responsible for overseeing the day-to-day activities and managing the performance of our Mechanics team.

Key Responsibilities:

  • Oversee the routing of our Field Team to conduct bike repairs and ensure the bike fleet receives regular inspections.
  • Develop and implement scheduling and daily management of both field and depot-based technicians.
  • Lead the hiring process for core bike mechanic members, including interviewing, onboarding, and training management.
  • Ensure safety-related processes are in place and that all staff follow appropriate safety procedures within field operations, pre/post shift safety checks, and warehouse operations.
  • Track and maintain inventory for field and warehouse operations, tools, and supplies, in collaboration with our Inventory Management team.
  • Conduct metrics tracking, analyze results, and generate output reports, including those on bike status, system events, and rebalancing data.
About You

We are looking for a candidate who is:

  • Detail-oriented and highly organized with excellent written and verbal communication skills.
  • Experienced in managing large-scale inventory.
  • Skilled in creating and managing training programs for mechanical employees.
  • Adaptable and able to think creatively to solve problems.
  • Able to lift up to 75 pounds and stand for long periods of time.
What We Offer

We offer a comprehensive benefits package, including:

  • Comprehensive medical, dental, and vision plans.
  • Life and disability insurance.
  • Paid time off and sick time.
  • Paid parental leave.
  • 401K retirement plan.
  • Free annual bike share membership.
About Citibikenyc

Citibikenyc is a leading service operations and logistics company, delivering bike share services to urban environments. We operate in multiple markets across the US and are committed to revolutionizing the urban experience by making cities more accessible, healthier, and sustainable.