Human Resources Specialist

2 weeks ago

New York, New York, United States WEST SIDE FEDERATION FOR SENIOR AND SUPPORTIVE HOUSING, INC. Full time
Job Overview

The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is dedicated to providing secure, affordable housing along with supportive services that promote the independence and dignity of individuals. Our organization focuses on developing, managing, and offering housing solutions for low-income seniors, many of whom may face mental health challenges or have a history of homelessness. WSFSSH is committed to being an Equal Opportunity Employer (EOE).

Human Resources Specialist – Key Responsibilities

GENERAL RESPONSIBILITIES

  • Deliver consultative support for human resource initiatives affecting the leadership team and all employees.
  • Identify opportunities to enhance the employee experience and collaborate with leadership to create innovative solutions.
  • Analyze metrics to evaluate organizational effectiveness and recommend improvements. Manage daily HR operations within the designated division.
  • Serve as a subject matter expert on policies, procedures, employment law, and essential HR functions.
  • Focus on employee relations, policy implementation, and strategic initiatives.
  • Conduct exit interviews and analyze findings to provide management with recommendations for enhancing the work environment.
  • Establish a strong partnership with divisional leadership to align HR support with business objectives.
  • Act as a culture ambassador, promoting diversity and inclusion in recruitment, promotions, and employee recognition.
  • Ensure compliance with regulatory training requirements by developing and implementing an annual training plan.
  • Stay informed on trends, best practices, regulatory changes, and new technologies in HR and talent management to inform policy improvements.
  • Facilitate biweekly meetings with the assigned division to address employee relations, review metrics, and identify recruitment and training opportunities.

EMPLOYEE RELATIONS

  • Collaborate closely with the assigned division to foster positive change and proactively address employee concerns.
  • Assess employee development needs and recommend professional development solutions in partnership with divisional leaders.
  • Document and conduct employee disciplinary meetings, terminations, and investigations in accordance with HR policies.
  • Provide guidance and coaching to management on employee relations matters to minimize organizational risk.
  • Educate managers on effective conflict resolution and mediation techniques.
  • Periodically train supervisors on conducting disciplinary meetings.
  • Track and analyze employee relations data to identify trends and recommend training or policy enhancements.

RECRUITMENT AND ONBOARDING

  • Support recruitment and onboarding efforts by building partnerships with businesses, educational institutions, and other organizations to source qualified candidates.
  • Post vacant positions promptly and ensure visibility on appropriate job boards until filled.
  • Collaborate with managers to create effective job descriptions and recruitment strategies aimed at filling vacancies efficiently.
  • Ensure timely issuance of offer letters to selected candidates and facilitate onboarding within established timelines.
  • Deliver New Hire Orientation within the first two weeks of employment for all new hires in the division.
  • Assess staffing needs and develop strategies for effective workforce planning.
  • Train managers on interviewing standards and guidelines annually or as needed.
  • Organize and manage job fairs, overseeing logistics and candidate engagement.

BENEFITS ADMINISTRATION

  • Assist in administering WSFSSH's benefits programs, including health, retirement, disability, and leave policies.
  • Support the annual Open Enrollment process for employee benefits.

TALENT MANAGEMENT

  • Implement the Performance Management Cycle for the division, training managers on its significance and ensuring effective administration.
  • Educate managers on internal HR policies, including performance management and recruitment processes.
  • Facilitate compliance-related training for the assigned division.
  • Assess employee learning and development needs to bridge gaps between current and future skill sets.
  • Monitor compliance with mandatory training and professional development requirements.
  • Assist in developing and executing talent management strategies and workforce forecasting.

Qualifications

  • Bachelor's degree in Human Resources Management, Business, or a related field, along with 5+ years of HR experience in a generalist capacity.
  • PHR/SPHR certification is strongly preferred.
  • Expertise in ADP Workforce Now is highly desirable.
  • Detail-oriented with the ability to manage multiple priorities in a dynamic environment.
  • Strong analytical and problem-solving skills, with the ability to develop and implement effective solutions.
  • Proven coaching skills with a track record of enhancing employee performance.
  • Ability to build strong relationships with management and staff based on trust and respect.
  • Excellent interpersonal skills and sound judgment in managing change.
  • Demonstrated capability to navigate ambiguity and develop efficient processes.

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