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Guest Services Attendant

2 months ago

Los Angeles, California, United States LINE LA Full time
Job Description

About Our Brand LINE LA is not just a collection of hotels; it is a vibrant community that thrives on the spirit of exploration and the discovery of unique experiences within our spaces and the surrounding culture. Our properties are the result of collaborations with exceptional local and international talents in design, culinary arts, and cultural engagement.

Located in a prime area, our establishment reflects a blend of classic sophistication and contemporary luxury, offering guests an experience that goes beyond mere accommodation.

We are looking for an enthusiastic Guest Services Attendant to enhance our team. The ideal candidate will possess a genuine enthusiasm for the hospitality sector and a proactive mindset.

Key Responsibilities

  • Welcome each guest warmly and guide them to their accommodations
  • Uphold exemplary standards of personal appearance and grooming
  • Manage all guest interactions with utmost hospitality and professionalism
  • Accompany guests to their rooms upon arrival and provide a thorough orientation
  • Keep accurate records of deliveries and collections
  • Ensure all inquiries are handled courteously and professionally
  • Assist in relocating guests when necessary
  • Engage in scheduled departmental meetings as required

Essential Qualifications

  • High School diploma or equivalent
  • Preferred three years of experience in hospitality or service-related fields
  • Excellent communication abilities
  • Team-oriented mindset
  • Integrity and ethical conduct
  • Proficiency in Microsoft Office and Opera PMS
  • Positive demeanor
  • Attention to detail
  • Strong problem-solving skills

Compensation & Benefits

We provide competitive salaries and benefits while promoting a diverse and inclusive workplace.

Our commitment to diversity ensures that employment decisions are made based on individual capabilities and qualifications, free from discrimination based on any protected characteristic as defined by law.